Customer Service Representative
Resume:
Marina, Ca *****
*************@*****.***
Tiasha Owens
Objective
To obtain a career in customer service. To provide my knowledge, skills, hard work and dedication.
Experience
2009-Current Terminix Int Salinas, CA
Customer Service Representative
• Assist Inbound/Outbound Calls
• Assist customers w/ billing, collections and service.
• Input daily deposits, file and schedule fumigations.
2006-2007 Waste Management Castroville, CA
Customer Service Representative
• Provide residential and commercial waste services.
• Assist customers with billing and collections, etc.
• Assist with payments via in person, phone, and fax.
2005-2006 Donnelly Communications Lynnwood, WA
Customer Service Representative
• Assisted customer via phone with catalog orders.
• Tracked packages via USPS, DHL, FED EX, UPS.
• Assisted customers with catalog mail outs.
2004-2005 HSBC Salinas, CA
Fraud Specialist
• Prevented and detected credit card fraud.
• Assisted customers with balance transfer, credit line increases, etc.
• Assisted with payments and collections, reissue of credit cards, etc.
Education
2005-Current Bryman College
• Completing some courses for Registered Dental Assistant.
• Completed GED/ Pacific Grove Adult School.
Interests
Reading, Writing, helping others achieve goals.
References
Robin Garnett 831-***-**** Edrick Baldwin (831) 596- 8437
Matt Glunt 831-***-**** Nora Kraft 831-***-****
Anthony Mukes 831-***-**** Desiree Goble 831-***-****
Contact this candidate