Project Manager Electrical Engineer

TERESA FLOOD

*** ***** ****** *******, ** ***** **********@*****.**** (484) 485 - 3883

OBJECTIVE

To secure a position with a reputable firm that will utilize my talents, skills, and education.

EDUCATION

University of Pennsylvania May 1986

ELECTRICAL ENGINEERING/MATHEMATICS Philadelphia, PA

TECHNICAL/COMPUTER SKILLS

MS Office Suite

Typing WPM 45

PLC Programming

AutoCAD

Personnel Trainer

Certified Forklift Operator

Redesign/Retrofit

Robotics Systems Interface

Research/Development

TECHNICAL EXPERIENCE

Square D

Reynolds Metals Company

FMC Corporation

Betz Equipment Systems Division

Corning Glass Works

ELECTRICAL ENGINEER/PROJECT MANAGER

Prepared and studied technical drawings, specifications of electrical systems, and topographical maps to ensure that installation and operations conform to standards and customer requirements.

Operated computer-assisted engineering and design software and equipment to perform engineering tasks.

Conferred with engineers, customers, and others to discuss existing or potential engineering projects and products.

Directed and coordinated manufacturing, construction, installation, maintenance, support, documentation, and testing activities to ensure compliance with specifications, codes, and customer requirements.

Designed, implemented, maintained, and improved electrical instruments, equipment, facilities, components, products, and systems for commercial, industrial, and domestic purposes.

Prepared specifications for purchase of materials and equipment.

Performed detailed calculations to compute and establish manufacturing, construction, and installation standards and specifications.

Investigated customer or public complaints, determined nature and extent of problem, and recommended remedial measures.

Overseen project production efforts to assure projects are completed satisfactorily, on time and within budget.

Planned and implemented research methodology and procedures to apply principles of electrical theory to engineering projects.

EXPERIENCE

Unicor Industries November 2008-September 2010

CALL CENTER AGENT Alderson, WV

Listened to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.

Offered special assistance to persons such as those who are unable to dial or who are in emergency situations.

Made connections to appropriate requests.

Intervened for callers needing assistance.

J. Lewis Crozer Library July 2007- July 2008

LIBRARY ASSISTANT Chester, PA

Instructed patrons on how to use reference sources, card catalogs, and automated information systems.

Opened and closed library during specified hours and secure library equipment, such as computers and audiovisual (AV) equipment.

Located library materials for patrons, including books, periodicals, tape cassettes, Braille volumes, and pictures.

Answered routine inquiries, and referred patrons in need of professional assistance to librarians.

Maintained records of items received, stored, issued, and returned, and file catalog cards according to system used.

Performed clerical activities, such as answering phones, sorting mail, filing, typing, word processing, and photocopying and mailing out material.

Processed new materials including books, audiovisual materials, and computer software.

Provided assistance to librarians in the maintenance of collections of books, periodicals, magazines, newspapers, and audiovisual and other materials.

Took action to deal with disruptive or problem patrons.

Sorted books, publications, and other items according to established procedure and return them to shelves, files, or other designated storage areas.

Agape` Ventures, Inc. June 2000-September 2004

BUSINESS INTELLIGENCE ANALYST Wilmington, DE

Generated standard or custom reports summarizing business, financial, or economic data for review by executives, managers, clients, and other stakeholders.

Synthesized current business intelligence or trend data to support recommendations for action.

Analyzed competitive market strategies through analysis of related product, market, or share trends.

Analyzed technology trends to identify markets for future product development or to improve sales of existing products.

Collected business intelligence data from available industry reports, public information, field reports, or purchased sources.

Conducted or coordinated tests to ensure that intelligence was consistent with defined needs.

Created business intelligence tools or systems, including design of related databases, spreadsheets, or outputs.

Disseminated information regarding tools and reports.

Documented specifications for business intelligence or information technology (IT) reports.

Identified and analyzed industry or geographic trends with business strategy implications.

T&T Enterprise, Inc. October 1996-December 2001

TECHNICAL MANAGER Claymont, DE

Contacted new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.

Answered customers' questions about products, prices, availability, product uses, and credit terms.

Quoted prices, credit terms and other bid specifications.

Emphasized product features based on analyses of customers' needs, and on technical knowledge of product capabilities and limitations.

Negotiated prices and terms of sales and service agreements.

Maintained customer records, using automated systems.

Identified prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.

Prepared sales contracts for orders obtained, and submit orders for processing.

Selected the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations.

Collaborated with colleagues to exchange information such as selling strategies and marketing information.

REFERENCES

Furnished Upon Request

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