Manager Customer Service

John Coley

*** ******* **., *******, *** York *4572 Home: 585-***-**** - *******@****.**.***

Career Overview

Well Qualified Retail Store Manager Able to work effectively with others. VersatileProblem Solver Dependable Worker

20+ Years of Parking Ramp Management Experience

Core Strengths

• Personnel management Inventory control

• Fast learner Cash management

• Strong client relations Store maintenance

• Energetic work attitudeAdaptibility Customer service

Computer Literate

Accomplishments

Management: Was manager of two of City of Rochester's largest parking ramps. The second accounted for cash revenues of over

$1.5 million dollars per year.

Owner/Operator of my own Variety Store for 12 years.

Personnel: Oversight of all personnel at the above operations. This consisted of security & maintenance as well as cashiers.

Work Experience

Bus Driver

October 2005 to January 2012

Dansville Central School – Dansville, New York

Drove School Bus for District.

Manager

January 1999 to October 2005

Ralph Parking – Rochester, New York

I was in charge of all operations in the garage. This included security, maintenance, and cashier personnel. I also collected payments and maintained customer keycard information as our garage utilized an automated entry system. We parked over 1700 cars per day.

Manager

January 1990 to January 1999

Farash Corporation – Rochester, New York

Manager of City of Rochester NY Parking Ramp.

This garage generated revenues of over $1 Million and again I was responsible for all personnel and cash receipts.

Educational Background

Rollins College 1971

Winter Park, Florida

Economics

Bachelor of Arts

This was considered the business degree as the school was a liberal arts college and did not offer Bachelor of Science Degrees.

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