Customer Service Nursing Home

Elaine N. Woody

**** ******* **** ● Sykesville, MD 21784 ● 443-***-**** ●*****.*****@***.***

EDUCATION

Carroll Community College, Westminster, MD

• Social Work Concentration

• Graduation 2012

Activities

• Christian Club

• Student Government Organization

• CCAEYE

• Campus Activities Board

EXPERIENCE

American Red Cross Blood Services, Westminster MD July 2010- October 2010

Telerecruiter/ Customer Service Representative

• Schedules donors for available appointments

• Educate donors about the demand for blood supply

• Enter donors data into computer

• Interact with donors on a daily basis through the telephone and direct them to local blood drives

Celebree, Sykesville, MD November 2008-January 2010

Assistant Teacher to child daycare facility

• Fulfills the mission statement of protecting, educating, and nurturing the children between the ages of one and four years old

• Implements nutritional value by planning childrens’meals

• Assists in the planning and duration of educational activities

• Oversees the daily interaction between children

• Contributes outside of working hours by acting as an on-call associate

Time for Kids, Sykesville, MD August 2006-September 2008

Caregiver to an after school educational program

• Tutored and supported children with homework

• Planned activities utilizing the information taught to the children in class

• Provided transportation to the facility, from school, using the facilities’ approved vehicle

• Planned and provided nutritional snacks

• Oversaw the daily interaction between children

Misty Ridge, Sykesville, MD August- November 2008

Caregiver in a nursing home

• Provided basic interaction to the elderly

• Assisted in cleanliness procedures

• Set up nutritional meals using strict guidelines and procedures

• Cleaned living quarters

Continuum Care, Sykesville, MD August 2004-August 2006

Dietary Aid to a nursing home

• Participated in the activities involving nutrition and cleanliness

• Provided basic interaction to the elderly

Fairhaven, Sykesville, MD

Waitress at a nursing home

• Served Residents meals through out the day

• Communicating with them and making sure they got the right orders

VOLUNTEER

Misty Ridge, Sykesville, MD

• Visited and interacted with the elderly outside of working hours

Carroll Community College, Westminster, MD

• Tutored classmates in the subjects of Algebra I and Algebra II

• Child Care Club

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