Monica Rosario
**** ********* *** * Point Richmond, CA 94801 * Phone: 949-***-**** * E-Mail: ******.*.*******@*****.***
OBJECTIVE
To contribute my Communication, Sales, and Management skills to a professional business environment.
EDUCATION
University of Phoenix, Ontario, California
Master of Arts in Education, Secondary Education
January 2009
California State University, Fullerton, California
Bachelor of Arts, Business Administration
August 2004
RETAIL & SALES EXPERIENCE
* Advertising Executive. El Desierto Magazine, El Centro, California. September 2004.
• Prospected local business owners to advertise in regional Spanish-language magazine.
• Presented marketing advice to business owners and assisted with ad design.
• Communicated with graphic department for accuracy of ad content.
* Sales Associate. Nordstrom Inc., Costa Mesa, California. July 2002.
• Assisted customers of diverse backgrounds with the selection of products.
• Provided personal clients with information on upcoming events and sales.
• Merchandised new and existing products within the store’s department.
• Aided coworkers with questions on new computer programs and products.
* Design Consultant. Fabric Plus, Placentia, California. July 1999.
• Advised customers on window fashion designs.
• Performed quotes and processed orders for custom products.
• Arranged new and existing fabric bolts for display.
• Measured fabric cuts for purchase by customers.
* Assistant Store Buyer. Children’s Orchard, Placentia, California. June 1997.
• Managed store operations and employees during manager’s absence.
• Negotiated merchandise buying prices with potential sellers.
• Organized merchandise for in-store selling.
• Provided new merchandise information to employees.
• Trained new employees on store and transaction procedures.
ADDITIONAL EXPERIENCE
* Substitute Teacher. Chaffey Joint Union High School District, Ontario, California. February 2009.
• Managed classroom behavior and learning in absence of regular teacher.
• Instructed lessons accordingly as pre-planned by teacher.
• Created and delivered own lessons in fulfillment of long-term assignment.
• Contacted parents concerning student behavior and performance.
* Jr. Escrow Officer. CBDR Investments Escrow Division, Fontana, California. November 2006.
• Drafted escrow instructions, forms, and documents.
• Communicated daily with agents, lenders, and title officers.
• Prepared loan documents for signing by borrowers.
• Audited files to ensure completeness of all required documents for funding and closing.
• Distributed monies accordingly after funding and closing of escrow file.
* Escrow Assistant. Orange Coast Title Company, Rancho Cucamonga, California. March 2005.
• Offered office support by answering phone calls, opening orders, and filing.
• Facilitated photocopying of loan documents to be signed and delivered.
• Scheduled appointments for signing of loan documents.
* Marketing Assistant. The Maya Group for Tiny Love®, Garden Grove, California. August 2001.
• Served as liaison between Sales Director and international client.
• Communicated with clients in Spanish via email, phone, and fax.
• Reviewed product catalog in Spanish for accuracy of item descriptions.