Customer Service Medical

Ann Kumbukani

** ******** **.

Bomansville, NY **026

913-***-****

*******@*****.***

OBJECTIVE:

Seeking a position as a Medical Office Assistant where I can best utilize my skills and abilites.

SUMMARY OF QUALIFICATIONS:

• Graduate of intensive, comprehensive Medical Office Program

• Possess 5 years of service sector experience to include pharmacy and American Red Cross

• Background includes telephone reception, customer service and handling cash/credit payments

• Possess excellent interpersonal skills; ability to maintain poise and positive demeanor in busy, fast paced environment

EDUCATION:

Erie 1 BOCES April 2011-July 2011

355 Harlem Road 260 Hour Medical Office Assistant

West Seneca, NY 14224 Certificate Program

SKILLS:

• MEDENT

• Medical Terminology

• EMR

• CPT & ICD-9 Coding

• Keyboard 41 WPM

• Keypad 12,600 KPH

• Appointment Scheduling

• Customer Service

• Filing

• HIPPA Regulations

• Microsoft Word

• Vital Signs

• Professional Communication Skills

• Cash Management

WORK EXPERIENCE:

KOHLS

East Amherst, NY 8/10 - present

Olathe, KS 11/08 - 07/10

Orchard Park, NY 2/08 - 11/10

AMERICAN RED CROSS 2006 - 2007

Buffalo, NY

WEGMANS 1/04 - 11/08

ECKERD DRUGS

Williamsville, NY 8/05 - 1/07

Winston-Salem, NC 5/05 - 08/05

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