Strong Work Ethic

Cynthia C. Gallegos

**** ******** **

Peoria AZ, 85345

Phone #: 623-***-****

Objective: To obtain a full-time position utilizing the skills and experience I have obtained.

Skills:

Strong Customer Service Bilingual (Spanish)

Microsoft Word Microsoft Excel

Multi-line Phone System Microsoft Power Point

Alpha / Numeric Filling General Office Equipment

Type 30-45 wpm 10 Key

Medical Terminology Referrals / Authorizations

Work Experience:

Stand – Up MRI of Arizona – Front Office 8/2009 to Present

Responsible for all front office daily duties, Answer multi-line phone system, scheduling, collect co-pays.

AZ Center for Hematology and Oncology – Auth. Coordinator 1/2009 to 8/2009

Registered new patient information in to system. Answer multi-line phone system; obtain referrals and pre-authorizations for injections and chemo therapy.

The CORE Institute – Front Office 6/2007 – 12/2008

Handled all aspects of front office to include: Answer multi-line phone system, trained new employees, served as bilingual translator.

Tidwell Family Care Center –Front Office 7/2005 - 6/2006

Responsible for all front office daily duties, Answer multi-line phone system, maintained schedules for a six provider office. Assisted patients and visitors with questions, directing them to appropriate place or person; provided patient education for office process. Maintained and ordered office supplies and office equipment. Trained new employees, served as bilingual translator.

Learning Works Preschool – Child Care Provider/Transportation

7/2004 – 07/2005

Responsible for transporting the children to their proper destination. Also in charge of the children’s activities and crafts along with up-keep.

Arizona Medical Clinic – Clerical Support 7/2001 – 7/2004

Processed outgoing insurance claims, and managed the storage and retrieval of a wide variety of business office documents. Ordered supplies for business Office, Scanned including Certified mail and data entry.

Education / Academics:

Business Technology Occupation Program 1/2001 – 7/2001

Southwest Skill Center at Estrella Mountain College Avondale, AZ

Spanish, Physician Education Coursework 8/1999

Glendale Community College Glendale, AZ

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