Customer Service Medical Assistant
Resume:
Ronecesia S. Jackson
Griffin, GA 30223
Email:****************@*****.***
Objective: To seek a challenging position as a customer service rep. where I can utilize my acquired skills and talents in the sales field.
SUMMARY OF QUALIFICATIONS:
* Microsoft Office (Word, Power Point, Publisher)
* Communication Etiquette: verbal & written
* Administrative Clerical Expertise
* Medical Assistance
EDUCATION:
*Griffin High School, Griffin, GA, General Studies Diploma 1999
*Georgia Medical Institute, Medical Assistant Diploma, 2003
*Westwood College, BA Healthcare Management, present
EMPLOYMENT:
Select Staffing (Carter’s)
Clerk 8/6/2011-2/24/2012
*Created labels for boxes
*Took inventory of pieces in the box
*Cubing (Weighting boxes)
*Tagged merchandise
Luxottica (Select Staffing) McDonough, GA
Clerk 6/2011-7/2011
*Received and processed mail
*Separated and processed invoices
*Inspected and cleaned glasses
*Cased and labeled glasses for shipping
Farmer Home Furniture Griffin, GA
Sales Consultant 11/2009-4/2011
*Greet customer at the door
*Show customer around the store
*Write up sales and service plans
*Tag Merchandise
*Telemarketing
*Answering and transferring calls
Dollar General Griffin, GA
Cashier 5/2009-10/2009
*Counting money
*Operating cash register
*Provide excellent customer service
*Keeping area clean and safe for customer
*Answering the phone
Kroger Atlanta, GA
Cashier 10/2006-12/2007
*Counting money
*Operating cash register
*Provide excellent customer service
*Keeping area clean and safe for customer
Administrative Assistant
Bank of America Inc. January 2006-March 06
* Executed daily operations of processing tax forms and bank statements
* Organized and developed a check and balance system for deliveries
* Filed policy and procedural forms
Medical Assistant:
Eagles Landing Diabetes and Endocrinology January 2004-March 05
*Organized, delivered, and updated patient’s medical charts
* Updated patients charts upon their arrival
*Assisted medical doctors during patient visits
* Daily managed and performed vital tests on patients
* Assisted during biopsy tests
* Managed database for prescriptions and scheduled appointments
* Scheduled and maintained patient tests for routine checkups
Sales Associate:
JC Penney Company Inc. March 1999-December 2003
* Presented comfortable environment for customers and colleagues
* Assisted in decreasing internal theft by 20%
*Merchandized product for customer satisfaction
* Processed orders for merchandise
* Maintained constant 10% sale increase
* Communicated verbally for better customer satisfaction
* Handled returns and exchanges to meet customer’s needs
* Answered minimum of 50 phone calls daily
References: Available upon request
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