Technician Training

Frank P. Sweet III

*** ******* **. ********, ** *605 • 928-***-**** • **********@*******.***

I am seeking employment and want to further my experience in this field. I am extremely flexible, dependable, friendly, and confident in my ability to self-educate – dedicated to achieve the highest level of professionalism. Also I’m self-starter that possesses great skill, enthusiasm, empathetic and leadership ability. I’m detail-oriented and self-motivated, with a strong sense of work ethic. I can take on new tasks with little to no training.

CORE COMPETENCIES

• Scheduled Training and Instructors • Highly motivated • Train current/new staff

• Microsoft Office • Multitasking • Work great in any setting

• Excellent Customer Relations • Organizational Skills • Program Development

PROFESSIONAL EXPERIENCE

Navajo County Sheriff's Office, Holbrook, AZ November 2009 to Present

Training Coordinator/ Program Technician

• Completely revised the entire field training evaluation program bringing it to a professional and accountable program.

• Revised two complete programs with no training and little assistance, mostly from outside agency's

• Prepared and tested inmates for a high school equivalency test

• Established and executed on and off-site trainings for staff

• Evaluated, proposed, and submitted major changes to agency policy and procedure manual

• Prior to taking this position I was a Detention Officer and was acting Officer In Charge to the Shift Sargent

Hansen's Auto, Joseph City, AZ May 2007 to November 2009

Lead Technician

• Would often perform billing and give account information when the owner and supervisor were out of the office

• Ensuring clients are satisfied, recognizing that return customers are essential to maximizing overall revenue goals

• Would often work long hours and on days off to complete tasks assigned

• Help introduce new safety equipment to the work place and implement its use

• Worked with clients in difficult situations and provided assistance often times beyond necessary

• Hybrid Vehicle Technician

Horne Chevrolet, Springerville, AZ September 2006 to May 2007

Lead Technician

• Over a short amount of time became one of the most certified technicians in the company

• Scheduled appointments for customers and helped resolve any customer concerns

• Completely clean and organized the shop area in order to provide a safer and more efficient work environment

• Performed quality control and testing on all new product obtained by the company

• Completed any and all tasks given to me regardless of complexity

• Performed various clerical duties to harmonize office work-flow, increase productivity and communication

J Monday, Gilbert, AZ May 2006 to September 2006

Trainee

• Completed project on a high end nature with little to no supervision

• Completed training under 3 months in areas that usually takes years

• Consistently performed tasks above customer’s expectations

Alleys Tire and Lube, Holbrook, AZ January 2006 to May 2006

Store Manager

• Trained new employees, worked with them one-on-one to educate them on best practices in their specific job

• Served customers, making sure every customer was completely satisfied in a timely manner

• Attended a monthly strategy meeting to discuss our strengths, weaknesses, opportunities, and how to continue being profitable

• Developed and implemented marketing strategies

EDUCATIONAL BACKGROUND

Penn Foster College, Scranton, PA Projected Date of Summer 2013

• Bachelor’s in Business Management

Wyo Tech, Laramie, WY December 2005

• Associate in Automotive Technology and Management

• Class Leader and Student Activities Council Representative

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