Maintenance Technician
Resume:
Peter Victor Pepin
Hollywood, FL 33021
**********@*******.***
EXPERIENCE:
Marcum LLP (Formerly MarcumRachlin LLP, Formerly Rachlin LLP, Formerly Rachlin Cohen & Holtz, LLP): 12/2005 to 08/2011; I.T. Services – Supervisor for Florida (formerly Network Services - Systems Administrator); Miami, FL; Supervise and Perform IT duties: I.T. Services Supervisor for Miami, Fort Lauderdale and West Palm Beach offices: Provide support for ~1,000 end users located in across the United States locations along the Florida coast (Miami, Fort Lauderdale, & West Palm Beach). Administer & support Microsoft 2003/2008 servers (Phased out Novell servers), network infrastructure, network security GPOs, RAS, DNS, DHCP, LAN/WAN, TCP/IP, printers, desktops, laptops, (Cisco & Netopia, managed switches and router configurations), tape backups/restores, tape backup scheduling, and network schema management using Symantec Backup Exec. Administer & support WinXP Pro, Microsoft Office 2003/2007 Suites, ProSystems fx Engagement, Go Systems Tax, BNA Income Tax, Lanier Scan Router, Hewlett Packard (HP) Digital Scanner, QuickBooks and Quicken accounting application software. Provide support for Lanier multifunction printer/scanners, and many individual HP printers. Administer user accounts, security, and permissions in Microsoft Active Directory (AD) & Novell Directory Services (NDS). Manage Cisco Unity VoIP phone switch system, Unity voicemail, and program VoIP phones for users and services. Install and manage data cable runs and patch panel connections. Instruct new users on network access and usage of applications. Install support, assist, and instruct end users on advanced techniques of Microsoft Office Suite applications (Outlook, Word, Excel, Access, PowerPoint, and Publisher). Support provided locally through Desktop Authority (DA) and Remote Desktop while outside the network remotely through Citrix farm located in Miami office. Anti-Virus applications used/managed CA Anti-Virus and then Symantec Endpoint Protection.
Zier, Inc. (DBA: Uniform Advantage): 10/2003 to 12/2005; 40 hours per week; Systems and Network Manager; Weston, FL; Perform IT duties: supporting 2000 & 2003 Servers, workstations using Win98/2000/XP Pro, manage Active Directory, network infrastructure, user accounts, RAS, DNS, DHCP, LAN/WAN, printers, desktops, laptops, (Cisco, Linksys, & Netscreen router configurations), Dell managed switches, Apple Xserve and Xserve RAID, backups, and network schema management. Install, support and use Microsoft Access, Excel, Word, PowerPoint, Publisher, manage Avaya phone switch system, Bluvista, Kronos, Kewill (CampusShip), Vantage Point, CwClient, Virtual Observer, and wireless hand-gun scanners.
ATI Career Training Center: 03/2002 to 09/2003; 40 hours per week; Instructor/Teacher; Ft. Lauderdale, FL; Advanced Networking II course (Network+ essentials). Taught Information Technology Network Associate Course (ITNA), Network+, A+ and MCSE essentials. Electrical & Electronics Technologies course (EET) (Basic Electronics and Computer essentials) electronics analog/digital theory, schematics, test equipment, printers, wireless networking, routers, DSL/Cable modems, desktops and laptops. Operating Systems from DOS to WinXP installation and troubleshooting to class size of 8-to-23 students. Perform IT duties in support of a 2000 Server and 200 workstations using Win98/ NT4/ 2000/ XP. Taught DOS/98/NT4/Me/2000/ XP/NT4 Server/ 2000 Server/ 2000 Advance Server, Active Directory, Network Infrastructure, Remote Access and Routing, DNS, DHCP, LAN/WAN, soft/hardware troubleshooting, networks, printers, desktops, laptops, Cisco router/switch configuration, VPNs, telnet, tracert, access lists, Frame Relay, EIGRP, RIP, OSI Model, AppleTalk, TCP/IP, IPX/SPX, NetBEUI, MS Access, MS Excel, MS Word.
The Answer Group (TAG): 07/2001 to 03/2002; Help Desk Technician; Hourly Scale; Ft. Lauderdale, FL; Provided telephone technical support for Compaq networks, printers, wireless networking, routers, DSL/Cable modems, desktops & laptops with Operating Systems from DOS to WinXP; Using Cameo (Vantive), Revolution 2000 (R2K), and Internet Explorer to research and database cases.
Gateway, Inc.: 02/2000 to 03/2001; Senior Technician; Hourly Scale; 03-2001; Gateway Country Store, Jacksonville, NC; Performed various tasks troubleshooting, repairing, all computer software and hardware issues in both end-user and network environments (Ethernet). Provide telephone technical support for laptops, desktops, printers and networks related issues. Used the following software daily - MS DOS, Windows 95/98/Me/NT Workstation/NT Back Office/2000 Pro, OS/2, Norton Utilities, PC Doctor, Vantive, and Alcatraz.
United States Marine Corps: 02/1980 to 03/2000; Air Traffic Control (ATC) Maintenance Chief, ATC Navigation Aid Electronic Technician, Information Systems Coordinator; Embarkation Chief; Instructor/Teacher; Recruiter; E-7/Gunnery Sergeant; Ground Electronics Maintenance Division Marine Corps Air Station Iwakuni, Japan; As ATC Maintenance Chief: Perform various tasks in managing and accounting for six electronic maintenance departments (Radar, Communications, Navigation Aid, Weather, FM-Mobile, Cable/TV) vital to airfield and base operations. Coordinated, maintained, and supervised Maintenance and Materials Management System (M3) program used for managing the Preventive-Maintenance (PM) program for all work sections. Responsible for Training personnel in maintenance, troubleshooting, repair, calibration, and preventive maintenance equipment associated with all aspects of operations. Responsible for monthly reporting of equipment readiness, repairs required/achieved, and parts ordered/received. Managed, reporting tools Navy Sked and Microcomputer Organizational Maintenance Management System (MOMMS), to track work materials, man hours and more. Drafted and submitted equipment casualty reports. Managed supply expenditures, requisitions, and status tracking. Counseled personnel in proficiency and conduct related matters. Managed and maintained section/division personnel training jackets. Managed and updated safety program. Managed test equipment calibration scheduling and contracting. Managed an annual budget in excess of $125,000 for entire division. Maintained and managed division technical library. As ATC Navigation Aid Electronic Technician: Maintain, troubleshoot, and repair to component level all aspects of navigational aids electronic systems. Experienced with using schematics and blueprints. Perform daily, weekly, monthly, and other cyclic preventive maintenance. Experienced with oscilloscopes, multi-meters, spectrum analyzers, power-meters, and frequency generators. As Information System Coordinator (ISC): Maintained, diagnosed, troubleshot, and repaired computer systems in both end-user and network environments (Ethernet and Token-ring). Added/deleted users, modified user rights, and added/removed computers to/from domain in Windows NT and Banyan environment. Experience: MS DOS/DR DOS/Win3.0/3.1/3.11/95/98, Lotus Suite, MS Work Suites, Word Perfect, Harvard Graphics, Lotus Notes, and Navy Sked (Maintenance Tracker). Self-taught: OS/2, Linux, and Novell. As Embarkation Chief: Coordinated and managed the embarkation/ debarkation of ATC equipment to designated area of deployment. As Instructor/Teacher, C-Schools: Lectured basic electronics theory of the atom, special devices, power supplies, amplifiers, to all types of specialized circuits to an average class size of 15. Lectured block level through component level theory using schematics and instructed on-hands troubleshooting techniques to component level on 3-navaids systems (TRN-44: 11-weeks, TRN-33 (w/GRT-22 and LPA): 3-weeks, TPN-30: 6-weeks) to an average class size of 5. Taught proper usage of test equipment (oscilloscopes, multi-meters, pulse generators, signal generators, frequency counters, and spectrum analyzers) to include proper calibration scheduling procedures, and supply requisition procedures. As Instructor/Teacher, AAA Driver Improvement: For three years, taught, on average, one-day a month (8-hour) AAA driver improvement to average class size of 45. As Instructor/Teacher, American Heart Association Basic Life Support (BLS): Certified for 2-years, on average once-per-month, taught and certified personnel (8-hour) Classes related to infant, adolescent, adult and combinations of using specialized mannequins. As Recruiter: Based out of Kansas City, Missouri, recruited qualified male/female applicants from 3.5 counties and 16-high schools in the Jefferson City & Columbia, MO areas. Averaged 1,300 miles of weekly travel for 36 months and received numerous awards for excellence.
EDUCATION
Jan-2005 Graduate - University of Phoenix Plantation, FL. Baccalaureate Science Information Technology (BSIT), (GPA 3.78)
Dec-1992 Graduate - State Technical Institute at Memphis, TN. (GPA: 3.78) Magna cum Laude. Associate of Applied Science, Electronic Technology.
Jun-1989 Graduate - Marine Air Traffic Control Navigational Aid Technician Course - Millington, TN. (GPA: 3.76)
Jun-1981 Graduate - Marine Air Traffic Control Navigational Aid Repairman Course - Millington, TN.
Jun-1979 Graduate - Hialeah-Miami Lakes Senior High School - Palm Springs North, FL.
LICENCES/CERTIFICATIONS
MCSA Server 2000 (06/03); MCP Server 2000 (05/03); Network+ (02/01); A+, 06/00; Certificate of Instructor ATC Schools, 08/89. (Expired Certification CCNA, 06/04.)
REFERENCES
(Peter Victor Pepin / Updated – 15Nov2011)
NAME TITLE LOCATION CONTACT INFO
Mr.
Albert Garcia Partner
Beyond Forensics, LLC 1450 Brickell Bay Drive, Suite 502
Miami, FL 33131 305-***-****
Mr.
Thomas Rivera Pharmacist
CVS Pharmacy 1941 NW 180 Way
Pembroke Pines, FL 33029 954-***-****
Mr.
Dinney M. Dinofer Owner
Entertainment Solutions.com, Inc. 8741 N.W. 17th St.
Plantation, FL 33322 954-***-****
Mr.
John Caldwell Owner
Custom Screen Printing 1150 Ali Baba Ave.
Opa-Locka, FL 33054 305-***-****
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