Customer Service Data Entry

Lauretta Boston

**** ******* **, ****** **. *****

Phone: 678-***-****

Email: ****.******@*******.***

Objective

To Secure a challenging position utilizing my extensive data entry customer service and office administration skills.

Profile Motivated, personable business professional with a successful work history. Problem solving and multi-tasking, talent for quickly mastering new technology.

Skills Summary:

Excellent data entry and customer service skills. Computer literate, proficient in MS Word, Excel and Outlook. typing: 50wpm, data entry: 10000ksph

Front-Desk Operation

Patient Registration

Appoint Setting

Data entry 10ksp

Cashier Customer Service

General Filing

Typing 50wpm

Outlook

Purchasing

Word and Excel

Quickbooks Accounting

Account Reconciliation

Payroll and Taxes

Sales

Professional Experience

Clayton County Board of Health February 2011 - August 2011

Office Associate/ Medical Records

Researched patient information from computer system to locate file number, patient number and service coordinator assigned to each patient to properly pull and file patient health records. Filed patient health records chronology behind appropriate tabs Pulled files for office manager and medical records.

Boston Laser Technology, Inc. 1998- Present -2010

Administrative Assistant

Responsible for greeting customers, answer phones, mail distribution, general filing, cashier, data entry and ordering supplies. Perform bookkeeping, processed company payroll, taxes and bank account reconciliation in Quickbooks. Prepared correspondence and various documents for processing. Matched and processed vendor invoices with packing slips, compiled and verified data for input. Operated various office machines.

H. Levenbaum Insurance Agency 1990-1994

Customer Service Representative

Responsible for writing auto and homeowners insurance policies. Answered phones, data entry processed payments, took claim reports, researched claims as needed to answer and solved customers questions and concerns. Entered all claims reports and payments into the company computer systems, verifying all data.

Volunteer Work 2008 – 2011

Greet patients for intake and registration, answer phones, process prescription request, schedule appointments. Verify and copied income for eligibility, completed necessary intake forms, charts for doctor, nurses and lab technicians. Pull and file patient charts.

EDUCATION 1970 - 1973 Dorchester High School Boston, Ma.

REFERENCES Furnished upon request

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