Tonya Watson
South Bend, IN 46601
Main 574-***-****
Cellular 574-***-****
****************@*****.***
Qualification Highlights
Demonstrated ability to meet the needs of patrons, dependable, hard working, reliable, and punctual.
Use clear, concise communication skills in conjunction with organizational skills to perform daily duties.
Work well as a team member or independently.
Resourceful, energetic, competent, multi-task and results-oriented.
Skills
Well-Developed Listening Skills
Computer Literacy
Basic Secretarial
Mail Distribution
Stocking and Supplies
Typing / Dictaphone Transcriptions
Mail Handling
Mail Routing
Reception Duties
Work History
Senior Mail/Records Processor 1988 to 1996
State Farm Insurance Mishawaka, IN
Handled incoming and outgoing mail; filing and typing correspondence. Took accident reports from policyholders
and entered the information on a computer. Also answered incoming calls from customers and directed them to the
appropriate individual and transcribed claim representative's interview statements that were taken from customers.
Kept office supplies ordered and stocked.
Typist 1987 to 1987
Central High School(Summer Employment) South Bend, IN
Typed articles for the school newspaper.
Secretary's Assistant 1986 to 1986
St. Joseph County Police Dept.(Summer Employment) South Bend, IN
When a summons or subpoena was mailed to an individual, I recorded the information in a records book.
Secretary 1984 to 1985
Washington High School South Bend, IN
Typed outgoing correspondence and handled incoming calls. Also kept vending machine and pop machine stocked.
Education
Diploma, Medical Transcription
Professional Career Development Institute Norcross, Georgia
Certificate, Secretarial/Word Processing
Michiana College South Bend, IN
H.S. Diploma
Washington High School South Bend, IN