Medical Assistant Customer Service

Veronica Lucatero

***** ****** **.

Houston , Tx 77029

Phone: 832/343/0654

Email: ****************@*****.***

Objectives:

Seeking a challenging position as a Bilingual Medical Assistant where my knowledge, experience and skills can be utilized as enhanced.

Education:

Texas School of Business Galena Park High School

Medical Assistant Program General Studies

Diploma received 09/2005 Diploma received 05/2004

Skills:

Office: Typing 35wpm, data entry, multi-phone lines, scheduling appointments, insurance verification, Microsoft Word, Medisoft, and Excel

Medical: Vital signs, administering injections, laboratory procedures, handling specimen, charting, patient rooming, first aid, autoclaving, and EKG’s

Experience:

09/2007-02/2010 Gulf Coast Regional Blood Center

Job Title- Phlebotomist

Responsible for administering and monitoring all vital signs, and performing all venipuncture and skin puncture to obtain a blood sample for donation and laboratory testing, Generating GC1620’s, Mobile Unit Driver, and Spanish Screener.

10/2005-09/2007 EZMoney Loan Services

Job Title- Customer Services Representative

Responsible for all monetary transactions, new loans/renewals, and courtesy calls.

08/2005-09/2005 Dr. Nora U. Torres (Northeast Houston Pediatrics Clinic)

Job Title- Medical Assistant (Extern)

Responsible for administering and monitoring all vital signs, injections, urinalysis, patient charting, filing, served as patient translator and general duties as needed.

04/2005-08/2005 CVS/Pharmacy

Job Title- Customer Service Representative

Responsible for all monetary transactions, maintaining all inventory and stocking of all merchandise and assisted customers in merchandise selection and purchasing.

REFERENCES UPON REQUEST

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