SANDRA MANSFIELD
** ********* ******, ******, ***** 04401
***-**** **********@***.***
WORK HISTORY
Customer Service Rep, L.L. Bean, Bangor, Maine 7/07 – 12/07
Guide customers through ordering process at the Call Center
Seasonal position
Admin. Secretary, Ron Harriman & Associates, Bangor, Maine 5/06 – 7/07
Process applications for homeowners
Prepare bids and contracts for homeowners and contractors to sign
Admin. Secretary, Eaton Peabody, Bangor, Maine 1/17-12/30/05
Temporary position, part-time
Secretary to two attorneys in the Corporate Division
Worked in various departments and on switchboard as needed
Para-legal, Eaton Peabody, Bangor, Maine 12/16-12/30/04
Temporary position preparing legal documents in Real Estate Dept.
Proofread documents for accuracy
Co-Owner, The Christmas Shoppe, Holden, Maine 1986 – 2004
Contributed to growing company from three employees to 15
Helped increase sales from $200,000 to $750,000 a year
Prepared payroll time cards
Coordinated purchasing of merchandise
Handled all advertising, promotions and mailings
Self-employed, Brown and Bigelow/Mary Kay Cosmetics 1981 – 1986
Sold specialty advertising of imprintable products
Facilitated cosmetic home classes and provided demonstrations
Wrote orders accurately for efficient delivery
Followed up with clients for customer satisfaction
Conducted successful cold calls
Administrative Assistant, Bangor Hilton Inn 1980 – 1981
Assistant to Sales Director
Typed reports, schedules and correspondence
Helped coordinate all aspects of weekly conferences and events for
10 – 150 people
Legal Secretary, Eaton Peabody 1979 – 1980
Secretary to Ted Leonard, Esq. in Real Estate Department
Accurate and efficient in preparing legal documents
Administrative Assistant, University of Maine, Chancellor’s Office 1978 – 1979
Scheduled appointments, meetings and travel arrangements for Chancellor
Managed payroll time sheets
Answered correspondence and ordered supplies
Business Teacher, Beals College, Bangor 1978- 1979
Taught shorthand to diverse student groups
Test Administrative Clerk, Office of Personnel Management, Augusta 1973-1986
Part-time work administering Civil Service entrance tests throughout
Penobscot and Hancock counties
Legal Secretary, Duane K. Tuttle, Esq., Dead River Company, Bangor 1969-1972
Legal secretarial work for corporation
Legal secretarial work for Mr. Tuttle in private practice
EDUCATION
Bachelor of Science, Business Education, Husson College, Bangor, Maine 1975-1978
Associates Degree, Legal Secretarial, Husson College, Bangor, Maine 1963-1965
40 Hour Creating your Future training, Women, Work & Community,
University College, Bangor, Maine 11/2004
Literacy Volunteers 2/2008
BOARDS SERVED ON
Good Samaritan Agency 1998-2002
Pathfinders 1998-2004
OTHER INTERESTS AND AWARDS
1978 National Business Education Association Award of Merit for outstanding achievement in Business Education at Husson College
Beta Sigma Phi Sorority – a social and cultural International sorority. Member since l980. Served on area City Council, secretary for Convention and chairman of committees for Conventions. Held all offices in my chapter. I was given the honor of Sister of the Year in 2000, which was a vote of all 12 City Council chapters.
COMPUTER EXPERIENCE
Knowledge of Microsoft Office Word 2003; Works; Microsoft Office Outlook 2003; Rainmaker; and familiarity with Excel
75 wpm keyboard speed
Knowledge of LL Bean Call Center computer system
PERSONAL SKILLS
Unique background including management, office work, business education, and sales.
Conscientious, trustworthy, organized and dependable.
Willing to try new things, flexible with hours, and enjoy working one on one.
Quick learner, adapt easily, good attitude and solid work habits.
References available upon request.