Customer Service Supervisor

Lisa King

**** ****** **.

LITHONIA, GA *****

678-***-****

*************@*****.***

OBJECTIVE: To obtain a professional position with a successful and growing company.

EXPERIENCE

HOLIDAY-INN AIRPORT NORTH ( RAMADA ATLANTA AIRPORT)

COLLEGE PARK, GA

2007- 2010 Front Desk Supervisor

Overseeing a staff of about ten employees, mandating phone lines, reservations, training, MOD, other duties

2005-2007 Front Desk/ Night Auditor

Checking in/out guest, posting payments, answering PBX console, handling guest issues, nightly audit, printing reports, MOD

2003-2005 Housekeeping Supervisor

Data entry, inspecting/ grading rooms, answering phone lines, overseeing staff of twenty or more, other duties

SPRINT PCS CALL CENTER

MARIETTA, GA

2001-2002 Customer Service Representative

Activating accounts/phones, handling billing issues, trouble shooting, posting payments, other duties

HILTON- ATLANTA DOWNTOWN

ATLANTA, GA

1999-2000 Telecommunication Supervisor

Supervising staff of sixth teen, monitor calls, answering PBX console, installing phone lines, interviewing, attendance records, training, and other duties

CROWNE-PLAZA RAVINIA

ATLANTA, GA

1996-1998 Housekeeping Supervisor

Data entry, inspecting/grading rooms, answering phone lines, supervising staff of abut twenty, and other duties

EDUCATION

West Fulton High

REFERENCES Furnished Upon request

Contact this candidate