Project Manager

OVERVIEW

Over ** years of experience in the areas of testing, test tools development and automation techniques with six years of team leadership experience as a Senior QA Lead

Exceptional written, oral, and interpersonal communication skills with ability to communicate effectively and present ideas in both technical and user-friendly language

Expert in Onshore Offshore work Coordination

Recruited, trained and mentored professional QA team members

Proficient in building test strategies, Risk Management and Risk-Based Testing

Creating and running test plans and scripts, analyzing the results and reporting deficiencies, and making recommendations on improving performance and efficiency

Highly proficient in SQA methodologies, SW test cycles, and different test tools

Distributed, multi-tier, multi-user system experience through several projects

Internationalization/localization test experience with understanding of testing strategies

Complete knowledge of White box, Black box and Performance testing techniques

Strong troubleshooting, problem solving skills and flexible and adaptable in regards to learning and understanding new technologies

Experienced in databases Oracle, MSSQL, DB2, and UDB

Developed time estimates, QA Project Plan and provided written status reports to program management

Adept at working on a variety of platforms, namely Windows, Unix/Linux and, AS400

TECHNICAL SKILL SET:

Languages C, C++, Java, PL/SQL, Visual Basic, JSP, JDBC, EJB, JNDI, Perl, XML, VB script and C shell

Test Tools SILK, HP Quality Center, Winrunner, and Quick Test Pro.

Bug Tracking System Perfect Tracker, Clear Quest, Clarify, HP Quality Center.

ERP System JD Edwards One World XE, ERP 8.0, ERP 9.0, Enterprise One 8.9, PeopleSoft

Enterprise, Enterprise One 8.10 and SAP Fi Co, SAP Banking, SAP Bank Analyzer

Mid-Tier WebLogic8.1, WebSphere4.05, and Web Sphere 5.02

RDBMS Oracle 9i,Oracle 10g MS Access, SQL Server 2005,DB2UDV-7.2.7b, DB2400

SCM Tool Install Shield, Visual Source Safe, CVS, Clear case, Harvest

Applications MS Project, MS office, Adobe Photoshop, Dreamweaver, Exceed, ASMM, AEM, Net cool, IXTools, Payment Gateway, Toad, MS PowerPoint VBA, Caliber RM

Operating System Windows (2000, 2003,ME, NT4.0, 95/98/3.1), HP UX, Aix, Sun Solaris 2.7, Mac-OS and Linux

WORK EXPERIENCE

Systems Analyst Nov 2010 – Present

http://www.accenture.com

Project : 1SAP Release 4 (Canada) Client BHP Billiton

Project Duration : Dec. 2011 - Jan. 2012

Role : Data Quality Analyst

As the 1SAP Release 4 Finance Data Analyst, was responsible for preparing SAP FI and CO master data, evaluating the quality of the current master data, cleansing the current master data and aligning the master data to comply with 1SAP global data standard.

As a Finance Data Analyst, owned the data alignment initiative in certain SAP FI/CO areas and drive the activities associated with the initiative.

Used Legacy System Migration Workbench for transferring legacy data into SAP

Worked on creating Data Cleansing approach and Reviewed GL Account Conversion Requirements Document.

Checked open and closed GL account amounts in BSIS and BSAS tables and exported to Excel. Checked for discrepancy using Excel formulas and VBA script.

Worked on Data Cleansing activities for Project accounts and WBS codes.

Used HP QC Version 10 for Defect and test management

Project & Role Description

Project : Core Banking Phase 1 Client ATB Financial

Project Duration : January 2011 - Sept. 2011

Role : Business Process Test Lead

ATB Financial launched a major initiative to introduce new, leading edge technology to replace its core banking system. SAP for Banking solutions is the platform for the new core banking system. The scope of the project includes ECC 6.0 Core Banking, CRM and FI-CO. In addition, Bank Analyzer will be implemented for the following sub modules: Accounting for Financial Instruments (AFI) with the IFRS and Canadian GAAP rules, Limit Manager (LM), Assets and Liability Manager (ALM), Credit Risk Management and Profit Analyzer and BI.

As a Business process tester worked on the SAP Bank Analyzer functionality.

Coached the client and the new ACN team members in preparing and executing test cases.

Created cases and test scripts in HP Quality Center Version 10

Supported the client Execute test scripts

Used Automated SECATT Tool for executing Profit analyzer tests.

Managed defect triage meetings and worked with Fixit team in resolving issues

Tracked progress of client deliverables.

Worked with Accenture peers to share lessons learned and define consistent processes for working with the clients and their deliverables.

Assisted in creating status reports as needed

Worked with clients for getting test data, Created Test data in SAP Baking for Loans, Payments.

Worked with BI Team for transferring Derivatives and Treasury data created in excel for loading in Bank Analyzer.

SENIOR SYSTEMS QUALITY ANALYST MAY 2005 – Nov 2010

TELUS COMMUNICATIONS INC, Burnaby, BC http://www.telus.com

Lead a team of 12 members in Canada and India in Quality Assurance activities for Technology and Network Systems for the past 6 years

Lead improvements to overall product quality through significant changes in processes used for systems, product and user acceptance testing

Involved in all aspects of the SDLC from the initiation and requirements gathering phase to implementation and monitoring of quality post-implementation

Attended Requirement Meetings with Project lead, Solution Architect and Business analysts

Created the Traceability matrix between Business, Functional requirements and the test cases.

Recruited, coached, and mentored QA Professionals and Automation Experts in support of a highly engaged team

Cross functional engagement among teams of Project Managers, Business and Development, Infrastructure Support and Operations for maintaining schedule and sequence of testing activities for all projects in the work program

Worked on Multiple Projects with multiple interfaces on Vendor developed software

Used and tracked Standard Quality Metrics - Defect Removal Effectiveness, Defect Density, and Phase Containment

Facilitated weekly team meetings and defect triage meetings among developers, end-users, project management teams and vendors.

Under the service assurance portfolio, tested, delivered and implemented more than 15 Projects using various applications

Created and used Project Tracker to track Day to day activities of my team (Both planned and actual)

Responsible for official sign-off approval on releases when ready for production

Negotiated and coordinated with impacted teams regarding time estimation, commitment dates and project issues.

Organized team building activities

Projects Completed Successfully:

Payment Gateway and Financial Gateway portion of Imagine Pilot Project. Using AMDOCS Enabler, and SAP Financial

Testing SAP Financial and Controlling, Account receivable and account payable modules

ASF Data Release 3. Front end Web Client testing using Net cracker

Initiated and automated Test scripts using QTP

Vortex Release 1 and Release 2 using AMDOCS Mediation Manager

Next Generation Service Management (Fault Management Wireless and wireline) using IBM Net cool and Siebel Trouble ticketing. Testing both Client server and web Client

Siebel License Management

Wireless and Wire line Fraud Management using Subex Nikira. (Linux environment) testing both Back end and Front end

Inter Carrier Mediation (Replaced Legacy NDS System with AMDOCS Mediation system)

Least Cost Routing Using IXTools

Translations Verification and Routing Integrity using .Net technology

IP Trunking (VOIP System for business)

SENIOR QA ANALYST Jan 2003 – May 2005

COVANSYS CORPORATION, USA http://www.covansys.com

SENIOR QA ANALYST

WASHINGTON MUTUTAL BANK, Seattle, WA http://www.wamu.com

Development of Test Plan, Test cases and, Test Scripts for Electronic Automated E-Loan Appraisals

Participated in the system test readiness technical review to ensure that the test plan and scripts adequately address the business requirements.

TEST MANAGER /Test Coordinator

SOUTHERN CALIFORNIA EDISON, Los Angeles, CA, http://www.edison.com

Responsible for Development of Test Strategy, Test Plan, Test Data Bed, and Test Cases.

Tested a newly developed application on .Net Technology for Transmission and Substation outages

Tested ETL Process

SENIOR TECHNICAL CONSULTANT

PEOPLESOFT, Denver, CO http://www.peoplesoft.com

Responsible for Installation testing of ERP8.0 and ERP9.0 software in different platforms such as, AS 400, RS 6000, HP9000, Sun Solaris, and Windows 2000. Linux

Installed various databases such as, Oracle, DB2UDB, and SQL 2000.

Installed and Tested Java Application Server, HTTP Server, and Web Sphere.

Generated web Client in various languages such as Japanese, Chinese, German, French, Spanish, Russian, Greek, Hungarian, Arabic, Polish, Korean, and Italian.

Installed Enterprise Software updates and Service Packs.

Trained and Mentored team of 19 members from the offshore, on Installation and trouble-shooting of ERP system in various platforms.

SENIOR SQA ENGINEER NOV 2001 – NOV 2002

ADVANCED DATA EXCHANGE, Newark, CA http://www.adx.com

Responsible for developing Test Plans, test cases and developing Test automation tools to test JAVA based backend server

Responsible for testing ADX desktop client and web client.

SENIOR LEAD SQA ENGINEER AUG 2000 – OCT 2001

DIGITAL RIVER, San Jose, CA http://www.digitalriver.com

Responsibilities included developing Test plans, Test cases and Test reports for Digital River Web based products.

Played a key lead role in the I18 N (internationalization) testing project resulting in significant cost savings up to $20,000.00. Executed test cases for localized languages.

EDUCATION:

Master of Business Administration (MBA)

Bachelor of Science in Mechanical Engineering (BSME)

CERTIFICATIONS

Accenture:

Introduction to SAP

SAP ERP – Financials

Making Strategic Decisions in Banking

Data Quality Planning

HP Quality Center Advanced Configuration and Administration (ALM 11)

TELUS:

Telecom, Datacom and Networking for Non Engineers.

Quick Test Pro

MS Project 2003 Level 1 and 2

AEM User Training

Net Cool Architecture

Influential Negotiating Skills for Professionals.

Meeting Expectations.

TELUS Methods

Risk Management and Risk-Based Testing

JD Edwards:

Installing and Implementing ERP Releases, Windows 2000 Web server System Administration and Troubleshooting

Applying Software Updates and Services Packs

CNC Foundation and Common Foundation

Others:

Silk Foundations from Segue Software Inc., USA

Software Test Automation Using QA Partner/Silk, Astra Suite and Win Runner from Santa Clara Adult Education Center, California, USA

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