JOSEPH R. FITCH
*** * *** * ***. *• Provo, UT ***06 • 360-***-**** • ************@*****.***
Hard working, energetic professional with experience in customer service, business, and international business, seeking a position in a fast growing company and industry.
PROFESSIONAL SKILLS
Excellent Written and Verbal Communication, General Accounting, International Experience, Japanese Fluency, People Management, Marketing Experience, Time Management, Customer Service
PROFESSIONAL EXPERIENCE
Marketing Intern Jun 2011 – Aug 2011
Insidesales.com Provo, UT
- Conducted search engine optimization (SEO) audits of company web pages
- Improved efficiency of Response Audit System
- Helped develop marketing strategies for upcoming trade shows
Adjunct Faculty Drumline Instructor Apr 2011 – Present
Brigham Young University Provo, UT
- Lead and direct the ensemble as the head of program
- Work closely with the Director of Athletic Bands to set and achieve ensemble wide goals
- Set and maintained high standards in relation to conduct and performance
- Select, train, and lead the percussion section
Japanese Speaking Guide Apr 2008 - Present
Mountain West Tours and Events Las Vegas, NV
- Provide professional Japanese/English simultaneous interpretation for business meetings of 4-20 people
- Provide escort interpretation for visiting executives - Directed and ensured the safety and well being of 20-45 people on a daily bases and achieved 100% safety rating - Travel with executives and assist with daily activities - Tracked and reported tour expenses on a weekly basis
Drumline Captain Aug 2008 – Dec 2010 Brigham Young University Provo, UT
- Directed the affairs of the percussion section of 25-30 members as the head student
- Ran rehearsals, and acted as the liaison between the section and staff
- Led the group to perform at the highest level in over 10 years
- Resolved conflicts between members of the section
- Composed music to be performed by ensemble for a variety of events
EDUCATION
Bachelor of Arts, Japanese Graduation 8 /2011
Minor, Business Management Brigham Young University, Provo UT
Asia Business Study Abroad: Japan, Korea, Mongolia, Beijing, Hong Kong, Shen Zhen
Global Management Certificate
Certificate of Language Proficiency: Japanese, Advanced
VOLUNTEER EXPERIENCE
Volunteer Representative Nov 2004 – Nov 2006
The Church of Jesus Christ of Latter Day Saints Nagoya, Japan
Organized and planned training workshops to be attended by 40-65 representatives; oversaw the training of new incoming representatives focusing on language abilities
REFRENCES AVAILABLE UNPON REQUEST