Customer Service Administrative Assistant

** ******** **** *********, ** *****

843-***-****• ************@*****.***

LETRICE KELLY

EDUCATION

****-**** ******** ***** ********** Savannah, GA Marine Science

****-**** ****** ********** *oods hole, MA Sailing & Science

2003-2004 Empire Board of Realtors Atlanta, GA Real Estate

1999-2003 Lithonia High School Lithonia, GA College Prep.

WORK EXPERIENCE

2011-2012 Care Core National Bluffton SC

Data Entry Coordinator

I worked as a health care based call center representative on incoming calls who start the process for authorizations on radiology and oncology outpatient procedures. Patient (PHI) information is entered and caller is connected to the right department to finish the prior authorization process started by patients and medical facilities.

2010- 2011 Hanes Brand Inc Bluffton, SC

Retail Associate

Greeted and responded to all customers in a courteous and friendly manner and operated cash register in accordance with policies and procedures.

2006-2007 AAA valet services Savannah, GA

Cashier

Answered phones, filed keys and assisted customers with the check in and check out of their vehicle while staying in the Hyatt Hotel in Savannah, Ga while maintaining good customer service.

2002-2004 Thomas, Kennedy, Sampson, and Patterson College Park, GA

Administrative assistant

Assisted the office manager with accounts payable while working with lawyers on research as well as faxing, making copies and typing letters.

1999-2004 OMNIET, LLC. Atlanta, GA

Assistant Event Planner

Assisted in the set up and break down of each event while assuring that customer service was spectacular while making sure everything stayed on schedule and ran smoothly

COMPUTER SKILLS

Microsoft office XP, doc, docx, Excel, Power point, Publisher

Type at 40wpm

REFERENCES AVAILABLE UPON REQUEST

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