Customer Service Skills, Office Skills, Sales, telesales,

*** **** ****

Des Plaines, IL ***** Home: 847-***-****

Cell: 224-***-****

Vanessa Schaefer

Objective Work for a company where I can use my customer service experience.

Experience Feb. 2008-June 2009

Sally Beauty Supply, 1068 Mt. Prospect Plaza, Mt. Prospect, IL 60056

District Manager: Amber Dunbar, 800-***-****

Store Manager

• Supervised five employees, created weekly work schedules, did reviews.

• Ordered supplies, received shipments, prepared bank deposits, and sales reports.

• Turned store from being a “high loss” store to the number one store in the district with my excellent customer service, sales and leadership skills.

June 2005-Dec. 2007

Varsity Calendar Company, 348 N. Ardmore Ave., Villa Park, IL 60181

Supervisor: Penny Rhodes, 630-***-****

Telemarketing and Sales

• Sold advertisements nationwide for school calendars.

• Regularly exceeded company standard for weekly sales.

• Performed other office duties, including faxing, copying, and cleaning.

Education 2005--Graduated from Glenbard East High School, Lombard, IL 60148

• Finished high school in three years.

Interests Listening to music, playing with and carrying for my pets, spending time and helping with my handicapped younger sister.

References

Available upon request.

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