Project Manager Customer Service
Resume:
Edward I. Bisharat
**************@*****.***
**** ***** **** **** ******, Utah 84041
Fleet Sourcing Specialist
COVER LETTER
To utilize 15 years of extensive sourcing experience and exceptional soft skills to help your company provide excellent products to their customers. With my experience and education, Masters of Arts in Economics and Political Science, Bachelors in Economics and Philosophy I know I can be successful as a Fleet sourcing specialist.
I have extensive experience using several different ERP/MRP systems, included but not limited to, Dynamics AX, Fleet Focus, Costpoint, Syteline, ToolTracker, Cribmaster Data Max and others. I was considered a Microsoft Enterprise Business Professional Consultant, by passing a minimum of 4 exams in specialized areas of ERP such as Finance, Product Builder, Production, Trade and Logistics, Lean Manufacturing, JIT, Inventory Control and Purchasing. My understanding and background of the Economics of raw materials reading journals and my ability to research and analytical background will be very beneficial to your company.
My ability to be involved and understand cross-functional teams that included, but are not limited to, engineering, finance, supply chain, human resources, and warehouse to help improve processes and aligning those with company mission statement are central for success. I understand the entire production and manufacturing process from sales to out-the-door which is very unique and will allow your company to use my knowledge and skill base in varying degrees.
I have negotiated contracts from several thousand to several million dollars and have had excellent relationships with vendors holding them accountable to meet company standards and expectations. I believe success is based upon it being a partnership with both the company and vendor succeeding.
Understanding the importance and technical aspects of master planning that included max/mins, trending, lead time, forecasting, price, total cost, on time delivery, production schedules, negotiating skills and qualitative analysis of vendors I have saved companies in upwards of a million dollars per year. A very important aspect of purchasing is the accuracy and detail of inputting data. I am skilled in procedural improvement and can help improve business processes and practices through the tracking and analyzing of data using key performance indicators (KPI’s).
I have coordinated purchasing for companies with satellite outlets. I have always met or exceeded short and long term strategic goals by providing outstanding customer service both internally and externally. I have exceptional interpersonal skills and have an ability to get along with different levels of staff in an organization. I enjoy the team environment and can communicate effectively with colleagues and enjoy mentoring colleagues as well. My references will verify that I am a hard worker, have exceptional soft skills and advanced technical skills.
Purchasing is a passion and I enjoy every aspect of this position which will make me an excellent Fleet sourcing specialist for your company. I look forward to an interview.
Thank you,
Edward I. Bisharat
Edward I. Bisharat
**************@*****.***
RESUME
SKILLS/SUMMARY OF QUALIFICATIONS
Purchasing/Management/ERP/MRP/Logistics//Receiving/Master Planning/Strategy and Performance/Needs Assessment/Quantitative and Qualitative Analysis/RFP/RFQ/Technology/Purchase Requisitions/Purchase Orders/Supply Chain/Procurement/Inventory Control/JIT/Cross-Functional Participation/Negotiation/Trend Analysis/Inventory Management/SKU/Training/Vendor Managed Inventories/Project Management/Outsourcing
EXPERIENCE
2008-2012
Battelle Energy Alliance (BEA) and the Idaho National Lab (INL)
Title: Manager Transportation Services 2008
Title: Work Package Coordinator 2008-2009 Promotion
Title: Projects/Assurance/Audits 2009-2012 Promotion
Duties:
Leverage ERP/MRP technology to improve performance in logistics
Identified latent organizational weaknesses and streamlined processes to improve productivity by using ERP/MRP technology
Negotiation RFQ’s/RFP’s
Using Economies of Scale when determining alternative products or services
Make/Buy Analysis, Lease/Buy Analysis
Lead in writing Expressions of Interest for RFQ’s and RFP’s
Tracking and trending material usage
Safety stock analysis
Research and forecast commodity pricing by reading journals, newspapers and magazines
Cross Functional training
Results; Supervised approximately 200 staff while Managing Integrated Transportation Services (ITS) at the INL. Provided exceptional customer service and decreasing budget overruns of 1 million while managing a 42 million dollar budget. Leveraged technology and worked with cross-functional teams, systems analysts, software engineers, civil engineers and planners as a project manager.
2006-2008
Avanade a subsidiary of Microsoft and Accenture Consulting
Title: Consultant Business Analyst/Project Manager
Duties:
Leverage technology to bring value-added software and services to customers
Cost effective end-to-end management in purchasing
Classroom scheduling and training on purchasing modules
Cost, quality and delivery management
Identify management and organizational gaps
Use status reports to communicate effectively to organization
Coordinate all levels of management by being an SME in areas such as Information Management, Finance, Trade, Logistics, Purchasing, Master Planning and Management and Organization of a company
Bring added-value to companies by providing the most efficient and effective management and technology solutions
Identify purchasing and procurement gaps
Wrote test scripts and trained customer staff regarding the use of software modules
Wrote and modified project charters
Wrote and modified work orders to reflect project charter guidelines
Results: Helped customers improve their delivery of product and services by consulting and helping implement software modules to meet business needs. Expertise in Purchasing and Procurement but also helped implement
2006
Premier Technology
Title: Manager Logistics and Purchasing
Duties:
Responsible for approximately 20 million dollars of capital goods and inventory
Responsible for consumables, automobiles, equipment and training of software
Accountable for max-mins, inventory control, lead-time, accounts payable and turn-key support for off-site projects
Automated shipping and receiving and also scheduled tools and consumable delivery to off-site projects
Implemented a tool-tracking and consumables tracking software for better utilization and accountability
Implemented fleet tracking software to track and manage a fleet of vehicles that included trucks, trailers, cranes, fork lifts, welding and steel plate cutting tables to help effectively utilize those resources.
Results: Savings of approximately $200,000.00 in 6 months through optimization of resources and software implementation. Renegotiated contracts that resulted in at a 10% savings or over $50,000.00
2004-2005
Spudnik Equipment Company
Title: Purchasing and Procurement Manager
Duties:
Responsible for over 15 million dollars of consumable purchases
Customized reports to forecast and understand item demand
Customized inventory tracking systems by warehouse and location
Created vendor evaluations through qualitatively and quantitatively analyzing on-time deliveries, pricing, partnerships and failure rate of items
Negotiated prices and outsourced when necessary
Purchasing for approximately 8 off-site locations
Cost-Benefit analysis regarding the outsourcing of projects, sub assemblies or resources
Communicated issues and concerns for geographically dispersed staff through technology
Knowledge of international shipping rules and regulations for purchasing
Created effective document control system
Traced and researched Master Production Changes (MPC) and how they impact production, finance, and purchasing
Developed and maintained a system of flowcharts and documentation of policies and procedures in purchasing and procurement and engineering change orders.
Results: Saved company in upwards of million dollars through the negotiation of new contracts, document control and integrating several different purchasing modules into the existing purchasing system. Also negotiated vendor managed inventories (VMI) to save staff time, streamlined the ordering processes and increased on-time percentages for parts from 60% to 93% respectively
2001-2004
Shoshone-Bannock
Title: Executive
Duties:
Responsible for over 600 employees, 35 departments and 55 sub-departments
Responsible for a government services budget of 20 million dollars and an enterprise budget of 25 million dollars. Departments included Finance, Human Resources, Purchasing and Contracts and Grants
Solved organizational problems by using cross-functional teams
Established criteria and performance evaluations regarding vendors
Awarded staff for innovation and process improvement
Responsible for writing RFQ’s and RFP’s
Final signatory regarding and administrator awarding contracts to companies
Identified supply chain deficiencies and implemented solutions
Trained government staff regarding government accounting policies and procedures (GASB 34) and CFR guidelines for government agencies
Created electronic document control and record keeping
Hired, trained and negotiated salaries and benefit packages for incoming managers and directors
Managed and forecasted budgets. Monitored departmental spending from quarter to quarter and made budget adjustments as necessary
Results: Saved over 2 million dollars in 3 years by creating a system of checks and balances to monitor spending. Created a tracking system for employees to accurately document time spent on projects. Implemented a corporate vision suggesting department heads have short-term and long-term goals. Generated a 30% increase in the Enterprise Business by effectively training staff, negotiating contracts and starting new business ventures.
EDUCATION
Master of Arts: Economics/Political Science 1998 GPA 3.90
Bachelor of Science: Economics/Philosophy 1996 GPA 3.25
CERTIFICATIONS
Microsoft Dynamics AX Version 4.0 Trade and Logistics (Inventory, Purchasing AP and AR) Certification
Microsoft Dynamics AX Version 4.0 Finance Certification
Microsoft Dynamics AX Version 4.0 Product Builder Certification
Microsoft Dynamics AX 4.0 Production Certification
Microsoft Business Professional Qualification (Requires at least 4 Certifications)
Causal Analyst Certification
Human Performance Improvement Certification
Assessment and Investigation Certification
Lean MFG Certification
TECHNICAL AND SOFTWARE SKILLS
Microsoft Word, Excel, Outlook, Visio, and Web Browsing
Costpoint ERP Software
Syteline ERP Software
Dynamics AX an ERP Software
Powerview Statistical Software
BDSIS Financial Analysis Software
Execustat Statistical Software
Abstat Statistical Software
Cribmaster a Consumables Tracking Software
AS 400 Accounting Software
Quickbooks Small Business Accounting Software
Senarc Systems Logistics Software
Tool Tracking Software
DataMax Bar Coding Software
Transportation Information Management System (ERP) TIMS
2009 License to Lead
2009 Advanced Excel 2010
2008 Fed Fleet Software Certified
2008 Mitchell Software Certificate for Automotive Professionals
2009 Health Safety and Security Activities
TRAININGS
Purchasing Policy and Processes
Budgeting Procedures and Processes
Basic Accounting and Regulatory Issues
Property Management Policy and Procedures
Asset Management Policy and Procedures
Indirect Cost Accounting
GASB 34 Accounting Policy
Employee Rights and Labor Laws
National Supervisor and Manager
Contracts and Grants
Sales Communication
Working Effectively With Customers
Planning and Identifying Project Risk
Crucial Confrontations, Influencer and Crucial Conversations Certificate of Completion
PROFESSIONAL ACTIVITIES/OTHER INTERESTS
Member Bingham County Renewal Agency (BURA) an Economic Advisory Board for the county
Speaker: Vocational Rehabilitation
Speaker: Ethics In The Workplace
Speaker: Treaty Rights
Speaker: Head Start
Volunteer: Relay For Life
Volunteer: Santa’s Helpers
Volunteer: Red Cross
Member Idaho Golf Association (IGA) 20 Years
Member Blackfoot Golf Association (BGA) 20 Years
Member Safety Staff for Shoshone-Bannock, Spudnik and INL
Taught Primary, Secondary and at the collegiate levels and also volunteered time helping students pass the General Education Diploma (GED) exams
AWARDS
1995 Idaho State University Outstanding Student in the Field of Economics
May 1999 KZBQ Business Person Of The Month in Bingham County
REFERENCES
Dr. Thomas L. Purce
President
The Evergreen State College
2700 Evergreen Parkway NW
Olympia, Washington 98505
Scott Beech
Senior Procurement Specialist
On Technology
629 South 19th
Pocatello, Idaho 83201
Elese Teton
Manager Water Resources
Shoshone Bannock Tribes
James Marinus
Deputy Director Logistics Services
Idaho National Laboratory
Shawn Hill
Manager
Department of Energy (DOE-Idaho)
Cheryl Simonds
Lead Training Department
Idaho National Laboratory
Craig Walker
Research and Development Support Services
Idaho National Laboratory
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