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Project Manager Customer Service

Layton, UT, 84041
August 27, 2012

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Edward I. Bisharat

**** ***** **** **** ******, Utah 84041

Fleet Sourcing Specialist


To utilize 15 years of extensive sourcing experience and exceptional soft skills to help your company provide excellent products to their customers. With my experience and education, Masters of Arts in Economics and Political Science, Bachelors in Economics and Philosophy I know I can be successful as a Fleet sourcing specialist.

I have extensive experience using several different ERP/MRP systems, included but not limited to, Dynamics AX, Fleet Focus, Costpoint, Syteline, ToolTracker, Cribmaster Data Max and others. I was considered a Microsoft Enterprise Business Professional Consultant, by passing a minimum of 4 exams in specialized areas of ERP such as Finance, Product Builder, Production, Trade and Logistics, Lean Manufacturing, JIT, Inventory Control and Purchasing. My understanding and background of the Economics of raw materials reading journals and my ability to research and analytical background will be very beneficial to your company.

My ability to be involved and understand cross-functional teams that included, but are not limited to, engineering, finance, supply chain, human resources, and warehouse to help improve processes and aligning those with company mission statement are central for success. I understand the entire production and manufacturing process from sales to out-the-door which is very unique and will allow your company to use my knowledge and skill base in varying degrees.

I have negotiated contracts from several thousand to several million dollars and have had excellent relationships with vendors holding them accountable to meet company standards and expectations. I believe success is based upon it being a partnership with both the company and vendor succeeding.

Understanding the importance and technical aspects of master planning that included max/mins, trending, lead time, forecasting, price, total cost, on time delivery, production schedules, negotiating skills and qualitative analysis of vendors I have saved companies in upwards of a million dollars per year. A very important aspect of purchasing is the accuracy and detail of inputting data. I am skilled in procedural improvement and can help improve business processes and practices through the tracking and analyzing of data using key performance indicators (KPI’s).

I have coordinated purchasing for companies with satellite outlets. I have always met or exceeded short and long term strategic goals by providing outstanding customer service both internally and externally. I have exceptional interpersonal skills and have an ability to get along with different levels of staff in an organization. I enjoy the team environment and can communicate effectively with colleagues and enjoy mentoring colleagues as well. My references will verify that I am a hard worker, have exceptional soft skills and advanced technical skills.

Purchasing is a passion and I enjoy every aspect of this position which will make me an excellent Fleet sourcing specialist for your company. I look forward to an interview.

Thank you,

Edward I. Bisharat

Edward I. Bisharat




Purchasing/Management/ERP/MRP/Logistics//Receiving/Master Planning/Strategy and Performance/Needs Assessment/Quantitative and Qualitative Analysis/RFP/RFQ/Technology/Purchase Requisitions/Purchase Orders/Supply Chain/Procurement/Inventory Control/JIT/Cross-Functional Participation/Negotiation/Trend Analysis/Inventory Management/SKU/Training/Vendor Managed Inventories/Project Management/Outsourcing



Battelle Energy Alliance (BEA) and the Idaho National Lab (INL)

Title: Manager Transportation Services 2008

Title: Work Package Coordinator 2008-2009 Promotion

Title: Projects/Assurance/Audits 2009-2012 Promotion


Leverage ERP/MRP technology to improve performance in logistics

Identified latent organizational weaknesses and streamlined processes to improve productivity by using ERP/MRP technology

Negotiation RFQ’s/RFP’s

Using Economies of Scale when determining alternative products or services

Make/Buy Analysis, Lease/Buy Analysis

Lead in writing Expressions of Interest for RFQ’s and RFP’s

Tracking and trending material usage

Safety stock analysis

Research and forecast commodity pricing by reading journals, newspapers and magazines

Cross Functional training

Results; Supervised approximately 200 staff while Managing Integrated Transportation Services (ITS) at the INL. Provided exceptional customer service and decreasing budget overruns of 1 million while managing a 42 million dollar budget. Leveraged technology and worked with cross-functional teams, systems analysts, software engineers, civil engineers and planners as a project manager.


Avanade a subsidiary of Microsoft and Accenture Consulting

Title: Consultant Business Analyst/Project Manager


Leverage technology to bring value-added software and services to customers

Cost effective end-to-end management in purchasing

Classroom scheduling and training on purchasing modules

Cost, quality and delivery management

Identify management and organizational gaps

Use status reports to communicate effectively to organization

Coordinate all levels of management by being an SME in areas such as Information Management, Finance, Trade, Logistics, Purchasing, Master Planning and Management and Organization of a company

Bring added-value to companies by providing the most efficient and effective management and technology solutions

Identify purchasing and procurement gaps

Wrote test scripts and trained customer staff regarding the use of software modules

Wrote and modified project charters

Wrote and modified work orders to reflect project charter guidelines

Results: Helped customers improve their delivery of product and services by consulting and helping implement software modules to meet business needs. Expertise in Purchasing and Procurement but also helped implement


Premier Technology

Title: Manager Logistics and Purchasing


Responsible for approximately 20 million dollars of capital goods and inventory

Responsible for consumables, automobiles, equipment and training of software

Accountable for max-mins, inventory control, lead-time, accounts payable and turn-key support for off-site projects

Automated shipping and receiving and also scheduled tools and consumable delivery to off-site projects

Implemented a tool-tracking and consumables tracking software for better utilization and accountability

Implemented fleet tracking software to track and manage a fleet of vehicles that included trucks, trailers, cranes, fork lifts, welding and steel plate cutting tables to help effectively utilize those resources.

Results: Savings of approximately $200,000.00 in 6 months through optimization of resources and software implementation. Renegotiated contracts that resulted in at a 10% savings or over $50,000.00


Spudnik Equipment Company

Title: Purchasing and Procurement Manager


Responsible for over 15 million dollars of consumable purchases

Customized reports to forecast and understand item demand

Customized inventory tracking systems by warehouse and location

Created vendor evaluations through qualitatively and quantitatively analyzing on-time deliveries, pricing, partnerships and failure rate of items

Negotiated prices and outsourced when necessary

Purchasing for approximately 8 off-site locations

Cost-Benefit analysis regarding the outsourcing of projects, sub assemblies or resources

Communicated issues and concerns for geographically dispersed staff through technology

Knowledge of international shipping rules and regulations for purchasing

Created effective document control system

Traced and researched Master Production Changes (MPC) and how they impact production, finance, and purchasing

Developed and maintained a system of flowcharts and documentation of policies and procedures in purchasing and procurement and engineering change orders.

Results: Saved company in upwards of million dollars through the negotiation of new contracts, document control and integrating several different purchasing modules into the existing purchasing system. Also negotiated vendor managed inventories (VMI) to save staff time, streamlined the ordering processes and increased on-time percentages for parts from 60% to 93% respectively



Title: Executive


Responsible for over 600 employees, 35 departments and 55 sub-departments

Responsible for a government services budget of 20 million dollars and an enterprise budget of 25 million dollars. Departments included Finance, Human Resources, Purchasing and Contracts and Grants

Solved organizational problems by using cross-functional teams

Established criteria and performance evaluations regarding vendors

Awarded staff for innovation and process improvement

Responsible for writing RFQ’s and RFP’s

Final signatory regarding and administrator awarding contracts to companies

Identified supply chain deficiencies and implemented solutions

Trained government staff regarding government accounting policies and procedures (GASB 34) and CFR guidelines for government agencies

Created electronic document control and record keeping

Hired, trained and negotiated salaries and benefit packages for incoming managers and directors

Managed and forecasted budgets. Monitored departmental spending from quarter to quarter and made budget adjustments as necessary

Results: Saved over 2 million dollars in 3 years by creating a system of checks and balances to monitor spending. Created a tracking system for employees to accurately document time spent on projects. Implemented a corporate vision suggesting department heads have short-term and long-term goals. Generated a 30% increase in the Enterprise Business by effectively training staff, negotiating contracts and starting new business ventures.


Master of Arts: Economics/Political Science 1998 GPA 3.90

Bachelor of Science: Economics/Philosophy 1996 GPA 3.25


Microsoft Dynamics AX Version 4.0 Trade and Logistics (Inventory, Purchasing AP and AR) Certification

Microsoft Dynamics AX Version 4.0 Finance Certification

Microsoft Dynamics AX Version 4.0 Product Builder Certification

Microsoft Dynamics AX 4.0 Production Certification

Microsoft Business Professional Qualification (Requires at least 4 Certifications)

Causal Analyst Certification

Human Performance Improvement Certification

Assessment and Investigation Certification

Lean MFG Certification


Microsoft Word, Excel, Outlook, Visio, and Web Browsing

Costpoint ERP Software

Syteline ERP Software

Dynamics AX an ERP Software

Powerview Statistical Software

BDSIS Financial Analysis Software

Execustat Statistical Software

Abstat Statistical Software

Cribmaster a Consumables Tracking Software

AS 400 Accounting Software

Quickbooks Small Business Accounting Software

Senarc Systems Logistics Software

Tool Tracking Software

DataMax Bar Coding Software

Transportation Information Management System (ERP) TIMS

2009 License to Lead

2009 Advanced Excel 2010

2008 Fed Fleet Software Certified

2008 Mitchell Software Certificate for Automotive Professionals

2009 Health Safety and Security Activities


Purchasing Policy and Processes

Budgeting Procedures and Processes

Basic Accounting and Regulatory Issues

Property Management Policy and Procedures

Asset Management Policy and Procedures

Indirect Cost Accounting

GASB 34 Accounting Policy

Employee Rights and Labor Laws

National Supervisor and Manager

Contracts and Grants

Sales Communication

Working Effectively With Customers

Planning and Identifying Project Risk

Crucial Confrontations, Influencer and Crucial Conversations Certificate of Completion


Member Bingham County Renewal Agency (BURA) an Economic Advisory Board for the county

Speaker: Vocational Rehabilitation

Speaker: Ethics In The Workplace

Speaker: Treaty Rights

Speaker: Head Start

Volunteer: Relay For Life

Volunteer: Santa’s Helpers

Volunteer: Red Cross

Member Idaho Golf Association (IGA) 20 Years

Member Blackfoot Golf Association (BGA) 20 Years

Member Safety Staff for Shoshone-Bannock, Spudnik and INL

Taught Primary, Secondary and at the collegiate levels and also volunteered time helping students pass the General Education Diploma (GED) exams


1995 Idaho State University Outstanding Student in the Field of Economics

May 1999 KZBQ Business Person Of The Month in Bingham County


Dr. Thomas L. Purce


The Evergreen State College

2700 Evergreen Parkway NW

Olympia, Washington 98505

W 360-***-****

Scott Beech

Senior Procurement Specialist

On Technology

629 South 19th

Pocatello, Idaho 83201



Elese Teton

Manager Water Resources

Shoshone Bannock Tribes

W 208-***-****

James Marinus

Deputy Director Logistics Services

Idaho National Laboratory

W 208-***-****

Shawn Hill


Department of Energy (DOE-Idaho)

W 208-***-****

Cheryl Simonds

Lead Training Department

Idaho National Laboratory

W 208-***-****

Craig Walker

Research and Development Support Services

Idaho National Laboratory

W 208-***-****

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