Management Project
Resume:
Luis MOSSO
MBA, PMP
Brossard QC, J4W 2P6
H :450-***-**** C :438-***-****
kzlbmo@r.postjobfree.com
English, French, Spanish
PROFESSIONAL SUMMARY
• Management
o Developing, implementing and management of operational and long term IS/IT plans and IT
governance (COBIT), including budget, development (complete cycle), implementations, delivery of
services (SLA’s OLA’s, ITIL, etc), acquisitions (HW and SW, contracts, bids, RFP’s, etc), policies and
procedures, process improvement, compliance, security, recovery procedures, inventory
management, vendor relationship, outsourcing management, security, etc. to ensure availability,
reliability and security of the technological environment.
o Extensive IS/IT Management and development of Information systems for firms of different domains
of activity (banking and finance, insurance, utilities, telecommunications, etc.) . Management of the
complete cycle, from gathering requirements to deployment. Including definition of IT business and
enterprise architectures, QA and testing activities.
o IT/MIS Project and program management experience .Cross functional and multidisciplinary projects
(sales, billing, CRM, accounting, financial and banking projects, material management, plant
maintenance, ERP, etc).Definition and management of plans, deadlines, scope, resources (onshore,
offshore), deliverables, milestones. Change, financial and risk management. Client relationship, etc.
International experience, multi-site delivery. Hardware, software and applications.
o Management of mission critical projects related to accounting, finance, economic and operational
issues.
o Good understanding of industry and company processes. Implementation of governance rules.
o Experience in BPM with focus in process improvement.
• IS/IT Technical, development, operations and support
o Enterprise and Business architectures, development of applications, technical architectures and
system integration.
o Infrastructure Implementation (HW and SW), operations and service management (applications and
ERP - SAP)
o Experience in PMI methodology (from initiating to closing processes and all knowledge areas)
o Planning, implementation and taking on IT applications and infrastructure
o ITIL assessment, transition and operations
o Business requirements analysis and application design
• Skills
o Results and service oriented. Team player
o Strong analytical skills and also in leading, motivating and transferring knowledge.
o Extensive international experience with customers and clients in different work environments and
cultures. Cross border project management and development.
technical skills
> Some Main Projects and Applications highlights
Conception of the institutional database and the process map of operations
for the Central Bank of Peru.
Development of a systems strategic plan that outlined three relevant
routes: the office systematization, the banking interconnection and the
institutional database
Definition and implementation of the IT infrastructure, through a network of
40 servers and more than 1,000 users with services such as applications,
databases, Intranet, Internet, among others.
Real Time Gross Settlement System at Central Bank of Peru (banking
interconnection and applications). Nationwide project.
Operational, technical and finance evaluation of ERP for an electrical
distribution corporation.
Planning, management, and implementation of ERP-SAP 4.7 in the four
enterprises of the corporation. Modules: FI/CO (Finance, Controlling, AR,
AP, GL), MM (Material Management, supplies and inventories), PM
(Plant Management) and PS (Projects control)
Integration of Human Resources System and Commercial System
(interface AR) with SAP .
Creation and administration of IT Service Group (ITIL guidelines) to
support functional and technical SAP incidents, enhancements and
production
Commercial System for an electrical distribution company (billing, sales,
and CRM).
Conception and design of the new computer network for an electrical
distribution company (SAN, Active directory, etc)
Accounting and Budgeting System of a Central Bank
External Debt Management System
Application to handle Futures and Options positions in minerals
Cellular Billing System / CRM System
SWIFT implementation
ALADI clearinghouse (Interconnection and applications for imports/exports
transactions for Latin-American countries).
Transition to an ITIL environment for an Insurance company.
> Industries Telecommunications, Banking and Finance, Utilities, Pharmaceutical, Insurance
> Methodologies and frameworks
PMI and Accelerated SAP (ASAP) for project management
TOGAF, COBIT,
SDLC, Waterfall, Prototyping, Incremental, Spiral, RAD, Agile/Scrum
> Project Management Tools SAP-PS, MS-Project
> Software tools and environments .NET, Eclipse, J2EE, Tomcat, Clear Case, Office,
Rational, Erwin, UML, SOA, Web Services, Visio, SPSS, SharePoint, MS-Project, Remedy,
SDE, Smallworld (GIS), Eviews, DW, BI, OLAP, Analytics, Hyperion (EssBase, Planning,
Reporting and Smart View) etc.
> Languages PL/1, COBOL batch, COBOL CICS, Fox-Pro, Power Builder, T-SQL, Java,
JavaScript, C++, C#, HTML, XML, CSS, and Flash.
> Databases Informix, SQL Server, ORACLE
>
PROFESSIONAL EXPERIENCE
Company Name OpenBet, www.openbet.com Montreal, Canada
2012
Interactive gaming and betting solutions.
Company Name TEKsystems, www.teksystems.com Montreal, Canada
2008-2011
IT Services Corporation.
Title Consultant, Technical and Project Manager (both companies)
> Project highlights, duties, and accomplishments
• Complete development and maintenance cycle (from gathering requirements to deployment).
• Transition into an ITIL environment and technical management of the main support processes. (Incidents,
service requests, problems, enhancements, SLA’s, OLA’s, KPI’s). Management of the service desk.
• Management of operations in an ITIL environment.
• Development and management of business continuance, IT continuity and recovery plans, deployments,
maintenance schedules, software updates, etc. (TEKsystems).
• Project management, Resource management and Technical lead activities, delivery of software. Manage
projects pipeline and resource allocation.
• Development of business cases, financial analysis, statements of work, project scope statements, plans,
WBS, time baselines, cost baselines, budgets, etc
• Financial management of all development including time tracking and month end processes.
• Develop of standardized processes for efficient delivery of software to customers.
• Requirements analysis, design and process improvement.
• Status reports and communication management, Change Control meetings.
• Stakeholder (internal and external) and customer/client relationship.
• Performance measurement..
> Technical and project management of large application enhancements for pharmaceutical and insurance
companies (business analysis, design, development and implementation, including QA and testing
activities).
> Technical and project management of software development and implementation for an interactive gaming
company (business analysis, design, development and implementation including QA and testing activities).
> Technical and project management of the transition to an ITIL environment for pharmaceutical and
insurance companies (multisite environments and legacy systems).
> Definition of the methodology for Project Management in a interactive gaming company, including
documents, templates, procedures, etc.
> Supporting Records Management of documents concerning the full cycle of a pharmaceutical company
(From researching to FDA approval).
Technical Environments – TeKsystems + OpenBet
>
> O.S.: Windows NT, Windows XP, Windows 2XXX, Windows Server, UNIX
> Development: Java, J2EE, Tomcat, JavaScript, CSS, C++, SQL, XML, HTML, SOA, Web Services, Flash,
Visual basic, .NET, Eclipse, C#, SQL, T_SQL, Clear Case, UML.
> Tools: Windows Office 2000, 2003, 2007, Exchange, Outlook, Visio, MS-Project, etc
Company Name Distriluz – Hidrandina, www.distriluz.com.pe Lima, Peru
Corporation of electric distribution, 1 200 000 clients..
Title MIS/IT Director /VP/CIO - (highest level in IT)
2003-2007
> Project highlights, duties, and accomplishments
• Planning, organization, administration, control, and evaluation of the activities related to Information
Systems and IT infrastructure
• Developing and implementing IS/IT operational and strategic plans.
• Oversee IS/IT implementations (complete life cycle, HW, SW and applications).
• Creation and management of IT policies and procedures including compliance and security.
• Overall responsibility of the IT services delivered by the department (SA’s, OLA’s, technical and
applications support, operations, networking, development, maintenance, incidents, documentation,
resource allocation, end users) .
• Management of internal IT operations, including provisions of production, networking services, service
desk, deployments, maintenance schedules, upgrades (software and applications), continuity and recovery
plans.
• MIS / IT Project and program management
• Direction and participation as a main analyst and designer in systems development
• Control of budgets and expenses
• Participation in purchasing processes (RFPs, bids, contracts, etc).
> Diagnostic of current situation and elaboration of IS/IT strategic plan aligned to business needs.
> Operational, technical and finance evaluation of ERP for the corporation
> Planning, management, and implementation of ERP-SAP 4.7 in the four enterprises of the corporation.
Modules: FI/CO (Finance, Controlling, AR, AP, GL),
MM (Material Management, supplies and inventories)
PM (Plant Management)
PS (Projects control)
> Integration of Human Resources System and Commercial System (interface AR) with SAP
> Conception and management of WEB portal and Intranet
> Creation and administration of IT Service Group (ITIL guidelines) to support functional and technical SAP
incidents, enhancements and production
> Planning and management of applications life cycle
> Participation as a member of the management committee for the establishment of Norm ISO9000, direct
supervision of the internal procedures related to applications development, computer services and
information security
> Developing of Records management policies and implementation under international standards (ISO 9000,
ISO 15489). Physical and electronic recording. Compliant processes. Determining content, series of
records, strategies for retrieving, linkages, etc.
> Conception and design of the new computer network for the corporation (SAN, Active directory, etc).
> Planning, management and participation as a designer of the new Commercial System (billing, sales, and
CRM) and their interfaces
> Technical Environment (Development and Production)
> O.S.: Windows NT, Windows Server
> O.S. Client: Windows 2000, Windows XP
> Development: (C/S and Three layers) Visual basic, .NET, Java, JavaScript, C++, C#, SQL, Erwin, UML,
SOA, Web Services, DW, BI, OLAP, analytics, etc.
> Tools: Windows Office 2000, 2003, Exchange, Outlook, SharePoint, Visio, Project, AutoCAD, Hyperion
(EssBase, Planning, Reporting and Smart View), Smallworld (GIS), Eviews,etc.
>
Company Name Central Bank of Peru BCRP. www.bcrp.gob.pe,Lima Peru
This bank is responsible for controlling inflation in Peru through money administration and open market operations
in the financial system.
Title MIS/IT Director /VP/CIO - (highest level in IT)
1992-2002
>
> Project highlights, duties, and accomplishments.
• Planning, organization, administration, control, and evaluation of the activities related to Information
Systems and IT infrastructure
• Developing and implementing IS/IT operational and strategic plans.
• Oversee IS/IT implementations (complete life cycle, HW, SW and applications)
• Creation and management of IT policies and procedures including compliance and security.
• Overall responsibility of the IT services delivered by the department (SA’s, OLA’s, technical and
applications support, operations, networking, development, maintenance, incidents, documentation,
resource allocation, end users)
• Management of internal IT operations, including provisions of production, networking services, service
desk, deployments, maintenance schedules, upgrades (software and applications), continuity and recovery
plans.
• MIS / IT Project and program management
• Direction and participation as a main analyst and designer in systems development
• Control of budgets and expenses
• Participation in purchasing processes (RFPs, bids, contracts, etc).
>
> Development of a systems strategic plan that outlined three relevant routes: the office systematization, the
banking interconnection and the institutional database.
> Definition and implementation of the IT infrastructure, through a network of 40 servers and more than
1,000 users with services such as applications, databases, Intranet, Internet, among others.
> Planning and implementation of office systematization.
> Conception of the institutional database and the process map of operations.
> Developing of Records management policies and implementation under national and international
recommendations. Physical and electronic recording. Compliant processes, full cycle from identification to
disposal.
> ALADI clearinghouse (Interconnection and applications for imports/exports transactions for Latin-American
countries).
> Leader of the banking interconnection project and main designer of the gross settlement system in real
time (RTGS - LBTR) that interconnected the banking system with the BCRP (Central bank of Peru).
> Analysis, design and implementation of system projects and applications related to accounting, financial,
economic and administrative issues that enabled the complete systematization of the bank.
> Assessment and supervision of software implementation (SWIFT, International Investments, etc).
> Consulting activities related to payment systems (once for the IMF).
Technical Environment (Development and Production)
>
>
> O.S.: VM, VSE,BTAM – IBM 4341 et 4381
VSE/ESA, CICS1.7, Librarian, VTAM – IBM 9672
OS/390, TS Server, TSO, VSAM, VTAM, RACF – IBM9672
RS/6000 (AIX), emulator for Windows
Novell /NDS
Windows NT Server and workstation.
> Development: Cobol/Dos, Vollie, Librarian, VSAM, COBOL batch, Cobol CICS, JCL,
FoxPro for Windows, Informix (DBMS), Power Builder (C/S architecture),
C++, HTML, Java Script.
> Others: TIVOLI, Content manager (documents).
>
Company Name Telemovil (Later BELL), Lima, Peru
Cellular phone company. In charge of 6 employees.
Title MIS/IT Director 1991-
1992
>
> Project highlights, duties, and accomplishments.
• Creation of the IT management and of the company’s computer center, formerly nonexistent
• Assessment and implementation of the mobile telephony invoicing software, developing the diverse rate
plans and also an effective and proper income control
• Implementation of Company’s strategic plan
• Control of budgets and expenses
• Conception and design of Commercial System
Company Name Central Bank of Peru BCRP, www.bcrp.gob.pe,Lima Peru
Titles IT Advisor 1989-1991
Head of Micro Computing Department 1986-1987
> Project highlights, duties, and accomplishments.
> IT Advisor
Planning and advising on systems development in special projects oriented towards decision making.
> Head of Micro Computing Department
Responsible for developing microcomputer software aimed at satisfying the information needs of the executive
staff. Diverse applications in economic and financial issues
Responsible for training PC final users. Managing the workflow of six programming analysts.
> IT Analyst
Important participation in the first on-line Accounting System of BCR, improving the decision making process and
reducing the information opportunity from one week to twelve hours.
Participation in the design, development and tests of the “External Debt Management System” for Peru (Project
developed by the American Management Systems, Inc. y Merrill Lynch & Co., Inc, in New York – 1983).
Certifications and training
> PMP certification (Project Management Institute – PMP No: 1313938)
> SAP – FI/CO, MM, PM, PS, FI/CO certification obtained
> Management program for executives (University of Monterrey in Peru), time administration,
coaching, effective meeting, personnel management, motivational issues, etc.
> Management process re-engineering
> ISO 9000
> UML, Rational
> ITIL foundations
> Microsoft Windows administration, SQL, .NET, etc.
> Data Networking
> Office, administrative tools, etc.
Education
• New York University - Leonard N. Stern School of Business (USA) - MBA (Finance) 1989
• School of Business Administration for Graduates (ESAN), Lima, Peru–Master’s in Management,
1987
• Universidad Nacional de Ingenieria (UNI –Peruvian University of Engineering), Lima Peru – Bachelor in
Electronic Engineering 1981
• Concordia University – Diploma in Computer Science - 2009
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