THERESE L. SULLIVAN, CAM
Kissimmee, FL 34741
Cell: 407-***-****
kzecrb@r.postjobfree.com
Objective
To secure a full time position in property management, finance, sales, marketing or customer service for long term employment with an established company.
Experience
Property Management Multi-family Housing
1998 – 2010 NAA Certified Apartment Manager, Bookkeeper III
• AIMCO 300+ units Conventional REIT
• Cay Clubs International, 896 units Conventional and Condo
• WRH Realty Services, 360 units Tax Credit and Conventional
• Trammel Crow Residential, 300 units Conventional Rehab, Section 8, HUD
Experience in working in an on-site position, as well as, working directly within the corporate offices of Property Management companies, both Conventional and Tax Credit.
Sales and Marketing experience spanning a variety of business contexts.
Working knowledge of all on-site operations necessary , but not limited to: Fair Housing standards, budget preparation, processing of legal notices, rent collections, resident retention and all move-in/ move-out procedures.
Excelling in sales skills and closing techniques.
Proficient in the following accounting programs: AMSI, FOCUS, RentRoll, Yardi and Visual One.
Management skills such as: the interview and hiring process, associate evaluations, monthly goals and objectives and all aspects of managing an on-site team of associates.
Professional and efficient in resolving resident and customer concerns in a timely, cheerful manner.
Customer Service, Sales and Marketing
1996-1998 Membership Sales, Marketing and Promotions
• Fitness Today, Health Club and Spa
Membership sales for Ladies Only Fitness center.
Marketing and promotions for Fitness center. Organized sales campaigns, member social events and outside promotional events for the center.
Financial Services
1988-1992 Teller I & II, Teller Trainer
• Bank of New England
Handled all Teller functions as well as customer service with opening new accounts.
Worked as a floating Teller Trainer for new hires.
Education
CAM, Certified Apartment Manager, NAA designation in 2005
York Technical College: Computer Operations Certificate
Chicopee Comprehensive High School: Business & Marketing
References
Professional references available upon request.