Administrator Maintenance

Gerald Terry

***** **** *** *.*., Burien, Washington 98166 Home: 206-***-**** - Cell: 206-***-****: **********@*******.***

Profile

Dedicated IT Systems Analyst/Administrator with diverse industry experience. Professional expertise includes systems applications monitoring, disaster recovery planning and information batch job scheduling, system administration.

Core Qualifications

● Enterprise-Wide solutions ● Excellent problem-solving abilities

● Tidal Enterprise Scheduler ● Strong analytical skills

● IBM I-Series – HMC – MIMIX Replication ● Hands-on and proactive

● Crystal Business Objects Reporting ● Microsoft Office and Sharepoint

● Website/portal monitoring ● 5+ years experience working in UNIX

● systems support environment

● System upgrades ● Strong collaborative skills

● System backups, BRMS ● Excellent communication skills

● Operating Systems: Windows 7, XP, Vista, ● Document management

Windows 2003, Windows 2008 ● Testing/Verification skills

● Remote access technologies: (VPN, dial-up, ● Customer needs assessment

terminal services) ● Enterprise Monitoring

Network – TCP/IP - Cabling

● Data backup/restores

● Help Systems Robot Applications for I-Series

Technical Skills

Skills Experience Total Years Last Used

Windows/UNIX Skilled 8 2/2011

Command/Data Center Operations Administrator 10 2/2011

Enterprise Job Scheduling Administrator 2 2/2011

Enterprise Monitoring Administrator 8 2/2011

IBM I-Series AS400 Administrator 5 2/2011

Professional Experience

System Administrator - Contractor

May 2011 to Present

Patni/Weyerhaeuser – Federal Way, Washington

Create, troubleshoot, and support batch processing schedules for multi-platform systems and SAP processes on UNIX systems. The Administration Team also creates and supports batch schedule creation for all I-Series AS400 jobs. Perform AS400 Administrative duties. All job maintenance and creation was performed by my team. Perform hardware maintenance as required. Provide systems support after hours and on the weekends. Respond to incidents generated by the incident management system

Production Support Analyst

March 2003 to March 2011

REI – Kent, Washington

Create, troubleshoot, and support batch processing schedules for multi-platform systems and SAP processes on UNIX systems. This 2 man team also created and supported batch schedule creation for all I-Series AS400 jobs. Perform AS400 Administrative duties. All job maintenance and creation was performed by my team.

Served as scheduling system expert, providing technical support for entire organization.

Responsible for design specifications and development of key components and features of core product. Provided daily support to ensure company staff had necessary tools to perform tasks efficiently. Diagnose and troubleshoot UNIX and Windows processing problems and applied solutions to increase company efficiency.

Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff. A member of the STARFISH Project team that installed SAP processing into REI in August 2010.

Education

SQL Soft 2009

Bellevue, Washington, United States

UNIX - System Administration

Certificate

Basic UNIX Administration course.

SQL Soft 2009

Bellevue, Washington, United States

UNIX Shell Scripting

Certificate

Course cover creation on UNIX shell scripts using BASH and KORN shell scripts.

CISCO 2009

Kent, Washington, United States

Enterprise Batch Scheduling

Certificate

Trained in the administration of the Tidal Enterprise Scheduling tool for batch processing on multiplatform systems.

Renton Technical College 1989

Renton, Washington, United States

Computer Science / Programming

Associate of Applied Science

Studied troubleshooting techniques and programming in the following languages: C, COBOL, FORTRAN, and Binary. I finished top 10% of my class.

Highline Community College 1994

Des Moines, Washington, United States

Microcomputer Applications

Certification

Certification in desktop applications.

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