hotel worker

HAZELL v. BANA

Address Khalifa City A

Abu Dhabi, UAE

E-mail Address *********@*****.***

Mobile Number +971**-*******

OBJECTIVE

Seeking a position with an organization where I can utilize my experiences.

Benefit the organization while pursuing opportunities for my career growth and advancement.

EMPLOYMENT BACKGROUND

Company Alforsan International Sports Resort

Abu Dhabi, UAE

Receptionist/Secretary

Dec 28, 2009 up to present

Responsible for guest registration in the database system.

Responsible to operate booking and reservation system.

Answers enquiries pertaining to Motorsports services and activities.

Responsible for Check In/Check Out of guests.

Responsible for giving Room Card Key for the guests.

Organize and maintain filing system.

Receives and handle mail messages and telephone calls

Prepare filing Office documents, outgoing mail and correspondence.

Answers questions about organization and provides callers with address, directions and other information.

Accompany the guests and properly assists them to ensure that all the safety rules will be accurately followed.

Compute bills, collect payments and make change for Motorsports services and activities..

Responsible for the Sales Revenue of the department.

Responsible for monthly attendance.

To Acknowledge guests arrival and assigned them in the new session

Familiar in basic radio protocol.

Company Etihad Airways Lounge

(Business Class Lounge)

Abu Dhabi, UAE

Lounge Attendant

July 01 – Nov.30, 2009

Company Abu Dhabi Airline Hotel

Abu Dhabi Int’l Airport

Abu Dhabi, UAE

Lounge Attendant

Feb 23, 2009 – June 30, 2009

Receives First Class and Business Class outgoing passengers.

Responsible for the passengers boarding time and place.

Handling passenger’s queries.

Responsible of all the food bills of the passengers.

Preparing and ordering food of Lounge buffet.

Handling restaurant orders.

Company Bin Hendi Hospitality, IBN Battuta Mall

Dubai, U.A.E & Muscat, OMAN

Cashier/Receptionist/Telephone Operator

September 11, 2006 - November 30, 2008

Responsibilities

Receives guests and giving them food server on the assigned tables.

Handling telephone queries, phone reservation or walk-in reservation and home delivery orders to ensure guests satisfaction.

Keeping files of the staff and mall memos for records and preferences.

Receiving and dispatching home delivery food orders to the delivery riders.

Settle cash and credit card payment.

Handle petty cash and receives purchase invoices

Reconciles summary of daily sales report to balance cash drawer.

Company Manila International Airport, Philippines

Centennial Restaurants

Management Trainee

January 2006 – Oct 2006

Responsibilities

Checking the food display is well stocked and attractive

Make sure that the store is clean and that one staff personal hygiene and appearance is good.

To ensure that all the equipment are working well.

Preparing and ordering the needed food items to the suppliers for the next day

SPECIAL SKILLS

Knows how to operate MANCOM SYSTEM ( CONTROL ROOM)

With knowledge on CCTV ( EVERFOCUS SYSTEM)

EDUCATIONAL ATTAINMENT

Tertiary Bachelor of Secondary Education

New Era University

Quezon City, Philippines

S.Y. 1996 – 2000 (College Graduate)

Secondary St. Anthony High School

Pangasinan, Philippines

S.Y. 1990 – 1994

Elementary St. Thomas Central School

Pangasinan , Philippines

S.Y. 1984 – 1990

PERSONAL INFORMATION

Height 5’5

Weight 145lbs.

Age 32

Civil Status Single

Nationality Filipino

Visa Status Employment Visa

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