Customer Service Sales

Sanjai Kissoondial

***-** *** ******

Richmondhill NY, 11417

E-mail: **********@*****.***

Tel: 1-718-***-****

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Objective: To obtain a Customer Service position where my skills and hard work ethic can be beneficial to your company.

August 2006 Antech Diagnostics, Lake Success N.Y.

To Present Client Services/ Dispatcher

Dispatcher with responsibilities that include the scheduling and tracking of

Laboratory Shipments Duties; checking flight manifests and Supervising

Drivers within New York, New Jersey, Connecticut, and North Carolina

October 2003 to Petro Oil Company Port Washington N.Y.

August 2006 Executive Services/ Centralize Service Dispatch

Working independently prioritizing service calls to resolve emergency issues with high

Priority customers. Handling inbound and outbound calls. Provide Service Dispatch

Training and aid in providing daily Technician Productivity Reports.

Credit Collections Department

Credit Collections representative for collecting accounts receivable. Handling customer

Billing inquiries, resolving disputes and also setting up on monthly budgets. In addition to creating suitable payment arrangements to help bring account balances current.

August 2003 to Cablevision Corp. Woodbury N.Y. (Magill Staffing)

October 2003 Associate Outbound Sales Service Representative Training Temp.

Customer Service helping customer’s find suitable marketing packages for their homes.

November 1996 Sears Roebuck and Company Rego Park, N.Y.

To July 2003 IS-Marketing Lead Associate/ Consultant

Associate training, Perform sign printing, and Setup merchandise markdown reports.

Duties also included Monthly Action Plans, Setting up floor Plano-grams and Asset/Inventory protection. Associate assisting in training of associates on sales floor and providing customer service.

Sears Roebuck and Company - Valley Stream, N.Y.

Supervisor/Coordinator

Supervise sales transactions, Setup merchandise markdown reports. Assisted in associate training and managing on sales floor.

Computer Skills: Software PC/Mac:

• Windows XP, Trouble Shooting, Microsoft Office 200x,

• Illustrator, Quark Express, Adobe Photo Shop

• Technical support; PC repair with installation and upgrading of software and hardware.

In addition, experienced in setting up and troubleshooting telephone and fiber-optic lines.

Education New York City Technical College - Brooklyn, NY

• 1999-2002 Graphic Arts and Design- 30 Credits

Editing computer generated images using computer software to scaling and cropping images.

• 2002 - 2003 Kings Borough C. College –Business Administration-Credits

Writing and Management Classes. 20 credits

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