Administrative Assistant , Front desk agent, Hospitality Student

Megan L. Frangos

**** **** **

Palm Harbor, FL 34684

727-***-**** cell

*********@*******.***

Experience

Planet Fitness, Palm Harbor, FL August 2007-Present

Front Desk Receptionist/Sales

Responsibilities Include:

 Answering phones, and participating in info calls

 Checking members into fitness facility

 Data entry of member information into twin oaks software

 Scheduling appointments

 Giving members thorough tours of the facility

 Sales

 Customer service

 Cleaning

 Cashiering

 Setting up members in tanning beds

Design Styles, Inc., Clearwater, FL April 2007-July 2007

Administrative Assistant

Objective – To cover for the other administrative assistant while she is out on maternity leave for two months.

Responsibilities included:

 Answering multiple phone lines and transferring calls

 Typing up proposals and design agreements

 Entering correspondence into company database

 Setting up courier, fed-ex pick-ups and deliveries

 Office duties such as, faxing, copying, and scanning

 Marketing

 Sealing and binding plans for clients

 Timesheet entry into QuickBooks for myself and the employees

 Use of Lotus notes for every day office duties

 Setting up and confirming meetings with clients

 Following up with prospects

Environmental Engineering Consultants, Tampa FL. March 2005-April 2007

Executive Secretary

Responsibilities include:

 Answering multiple phone lines and transferring calls

 Typing and binding reports for clients

 Filing important documents

 Typing up proposals and letters for clients

 Office duties such as, faxing and making copies

 Marketing

 Organizing company events

Sunshine Research, Tarpon Springs, FL. July 2004-January 2005

Receptionist/Data Entry Clerk

Responsibilities include:

• Data entry of background check information onto company website

• Answering multiple phone lines and taking brief messages

• Organizing and filing important, confidential documents

Total Fitness, Tarpon Springs, FL. March 2004-May 2004

Front Desk Clerk

Responsibilities include:

• Filing member records

• Answering multiple phone lines and taking brief messages

• Customer service

• Sales

• Data entry of members personal records onto company website

Snickel Fritz, Clearwater, FL. August 2003-January 2004

Server

Responsibilities include

• Serving food

• Processing payments

• Cleaning

• Customer service

Skills

Cashiering, instructing dance/aerobics, typing (WPM 55) data entry, front desk skills, filing, sales and marketing, basic knowledge of MS word, MS Excel, and MS Outlook, Lotus Notes, QuickBooks, excellent organizational skills, phone skills and customer service skills.

Certifications, Training and Seminars

Palm Harbor Fire Department- CPR certified

Tarpon Springs Fire Department-CPR certified-2006

B-Fit University-Aerobics certification (Nationally recognized)

B-Fit University-Powerflex certification (Nationally recognized)

American Muscle and Fitness (AMFPT) - Personal Training Certification

Certificate of Attendance at “The Essentials of Managing the Front Desk” Seminar

Certificate of Attendance at “Microsoft Excel” Seminar

Attended the 2006 “Get Motivated Seminar”

Attended the 2006 Governor’s luncheon at the Florida State Fair

Attended the 2006 CABA Expo as Exhibitor for Environmental Engineering Consultants

Attended the 2007 CABA Expo representing Environmental Engineering Consultants, Inc.

Bridal Consultant License from Penn Foster Career School

Education

Palm Harbor University High School-Graduated 2002 (Cum-lade)

Penn Foster Career School-Bridal Consultant License

Hillsborough Community College-transferred to St. Petersburg College

St. Petersburg College-Currently working towards a Bachelors’ degree in Hospitality

References Available Upon Request

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