last position held- supervisor

Na’Vonta T. Kentle

**** ******** **. **** *****, AR 71603

Objective

To obtain a position with your company that will enable me to use my strong organizational skills and educational background, this will enable me to make a positive contribution to your organization.

Qualifications

• More than ten years experience in public services.

• Great organizational skills, highly self motivated able to multi-task and confident in making independent decisions.

• Excellent presentation, written and verbal skills. (Talking to others to convey information effectively)

• Exceptional Customer Service and Computer skills. (Excellent in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.)

• Experienced in handling sensitive information.

• Ability to work with diverse ethnic backgrounds.(Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times)

• Ability to manage ones’ own time as well as others

• Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Summary

• Keen eye for detail, troubleshooting, and problem resolution.

• Competitive drive with the ability to work in a team oriented environment.

• Organized individual with outstanding time management skills.

• Able to utilize empathy for the customers/employees’ situation.

Education

• Criminal Justice, Oklahoma City University (2007-2009)

• Broadcasting and Communications, Minor in Kinesiology, Western Illinois University (2004-2007)

• Diploma General Studies, Pine Bluff High School (2004)

Awards

• Oklahoma City University Deans List (4.0 GPA) (2008)

• Oklahoma City University NAIA Division 1 Basketball National Champions (2007-2008)

• Western Illinois University All Newcomer Team (Mid-Continent Conference) (2004-2005)

• McDonalds High-School All American Nominee (2004)

• Pine Bluff High School State Champions, All State, All Conference and Ar. All Star game (2003-2004)

Work Experience

United States Census Bureau, Pine Bluff, Ar. January-August 2010

Field OOS-Operations Supervisor:

Assigned shifts ran and monitored office operations.

Assisted in the management of office functions required to support field operations.

Supervised 20-25 clerks and oversaw printing operations, assignment preparation, quality checks, data entry, and shipment activities. I motivated, developed, and directed people as they work, identifying the best people for the job. Assigned work to subordinates and ensured accuracy and completeness.

I also maintained flow and quality of completed work, making adjustments to expedite production.

Recommended corrective action to keep operations on schedule and in proper sequence, including recommending shifting personnel from one operation to another as priorities changed.

And I collaborated with other supervisors to select qualified individuals for each field operations clerk.

Applied equal employment opportunity principles in hiring practices, training, and employee development.

Reed Construction, P.O. Box 1321 Pine Bluff, AR 71611: June 2009-August 2009

I was the manager over lawn service. I maintained customers’ lawn upkeep also installing hydro systems. I would plan, direct, and coordinate activities of workers engaged in pruning trees and shrubs, hedge trimming, cultivating lawns, and applying pesticides and other chemicals according to service contract specifications. I also answered customer’ questions about grounds-keeping and care requirements, investigated customer complaints, spot check completed work to improve and or ensure quality of service, as well as supervised other workers who provided ground keeping services.

Basketball Camps, Pine Bluff Ar. Summers of 2005-2008

Summer Camp Leader:

Role of parent substitute and friend, counselor and advisor; I took full responsibility for the children during the entire experience. Making sure the children would respect and adhere to the rules and guidelines of the facility as well as the camp

Food King, Pine Bluff Ar. Summers of 2001-2004

Stocker:

Performed in-store merchandising duties such as counting items/materials, changing prices, maintaining shelf positions and rotate stock. Set up displays and point-of-purchase advertising materials, and identified flaws in merchandise. Performed simple mathematical calculations and transported items on a daily basis weighting up to 40 pounds.

References

Ron Moragne- Pine Bluff High School Head Basketball Coach- 870-***-****

Lula Dickson- Supervisor at LCO- 870-***-****

Contact this candidate