Manager Service

GLORIA A REDMOND

**** *********** ***** • North Chesterfield •Virginia •23236

Cell: 252-***-****

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Objective: Seek the Position of Housekeeper

SUMMARY: Exceptionally talented and resourceful Housekeeper with over six years’ experience in providing efficient and comprehensive housekeeping service to users while contributing to the enhancement of customer care and the environment in accordance with Quality Improvement recommendations.

Summary of Qualifications

• Thorough working knowledge of the equipment, materials and methods used in cleaning and custodial work.

• Remarkable ability to understand and carry out simple directions.

• Strong ability to communicate effectively both verbally and in writing.

• In-depth ability to perform basic math.

• Strong ability to perform a variety of tasks often on short notice.

• Profound ability to handle a fast-paced, varied and busy work environment.

• Strong ability to work alone and to be self-motivated and organized.

• Proven ability to lift 25 pounds of load.

• Strong ability to work in a team.

Professional Experience

Vidant Medical Care (Pitt Memorial Hospital) Greenville, NC

Housekeeper

1990- 2012

• Supervise work activities of cleaning personnel to ensure clean, orderly attractive rooms in the hospital.

• Obtain list of vacant rooms which need to be cleaned immediately and list of prospective check-outs or discharges in order to prepare work assignments.

• Advise manager, desk clerk, or admitting personnel of rooms ready for occupancy.

• Inventory stock to ensure adequate supplies.

• Issue supplies and equipment to workers.

• Investigate complaints regarding housekeeping service and equipment, and take corrective action.

• Examine rooms, halls, and lobbies to determine need for repairs or replacement of furniture or equipment, and make recommendations to management.

• Conduct orientation training of new employees and in-service training of other employees to explain company policies, housekeeping work procedures, and to demonstrate use and maintenance of equipment.

• Attend training seminars to perfect housekeeping techniques and procedures, and enhance supervisory skills.

• Record data concerning work assignments, and personnel actions

• Attend periodic staff meetings with other department heads to discuss company policies and patrons' complaints, and to make recommendations to improve service and ensure more efficient operation.

• Prepare reports concerning room occupancy, payroll expenses, and department expenses.

Contact this candidate