Theodore Vincent McHone
Candler, NC 28715
*********@*******.***
Experienced Business Manager seeking sales-oriented position focused on developing a loyal customer base.
Excellent knowledge of the wholesale supply business, including HVAC, PLBG, PVF, with a strong focus on customer service and sales. Significant development of new market share while responding quickly to existing clientele.
2006-2010 Ferguson Heating & Cooling/ Branch Manager of Asheville
Maintained highest levels of profitability across the country comparable with a much larger market . Overall sales volume was ten-thirteen million with a NBBT of twelve percent. Key product lines were Honeywell, Goodman Equipment, Mitsubishi mini splits, Rinnai water heaters, as well as other supplies. Overall inventory dollars amounted to $850,000 – 950,000 with an average of 28 days .Responsible for overall branch operations, inside sales personnel, outside sales personnel, warehouse personnel & delivery. Developed new displays and reorganized aisles and counters for easier accessibility for customers to pull their orders. Created a team atmosphere of total customer focus & customer satisfaction.
1999-2005 Ferguson / Branch Manager/Franklin, NC
“Branch Manager of the Year” in 2003
Maintained the highest levels of profitability in residential and commercial plumbing in the Southeast for several years. Overall sales volume was 3-4 million with a NBBT of thirteen percent. Key product lines were Kohler fixtures & faucets, Delta & Moen faucets, Elkay sinks, State water heaters. Being in a small branch it was essential to be a team dedicated to first class customer service.
1993-1998 Ferguson/ Operation & Sales Manager /Wilmington, NC
“Operations Manager of the Year” for exceeding operational standards and sales projections.
Originally hired as a general employee in 1986 starting in delivery then shipping/receiving, counter sales, inside sales, outside sales.
Also responsible for implementation of new systems and training of existing employees during branch acquisitions in San Diego, CA and Asheville, NC.
Education Asheville High School/ diploma
Western Carolina University/ Business Management
References Available upon request
Theodore Vincent McHone
20 Lockes Lane
Candler, NC 28715
*********@*******.***
Experienced Business Manager seeking sales-oriented position focused on developing a loyal customer base.
Excellent knowledge of the wholesale supply business, including HVAC, PLBG, PVF, with a strong focus on customer service and sales. Significant development of new market share while responding quickly to existing clientele.
2006-2010 Ferguson Heating & Cooling/ Branch Manager of Asheville
Maintained highest levels of profitability across the country comparable with a much larger market . Overall sales volume was ten-thirteen million with a NBBT of twelve percent. Key product lines were Honeywell, Goodman Equipment, Mitsubishi mini splits, Rinnai water heaters, as well as other supplies. Overall inventory dollars amounted to $850,000 – 950,000 with an average of 28 days .Responsible for overall branch operations, inside sales personnel, outside sales personnel, warehouse personnel & delivery. Developed new displays and reorganized aisles and counters for easier accessibility for customers to pull their orders. Created a team atmosphere of total customer focus & customer satisfaction.
1999-2005 Ferguson / Branch Manager/Franklin, NC
“Branch Manager of the Year” in 2003
Maintained the highest levels of profitability in residential and commercial plumbing in the Southeast for several years. Overall sales volume was 3-4 million with a NBBT of thirteen percent. Key product lines were Kohler fixtures & faucets, Delta & Moen faucets, Elkay sinks, State water heaters. Being in a small branch it was essential to be a team dedicated to first class customer service.
1993-1998 Ferguson/ Operation & Sales Manager /Wilmington, NC
“Operations Manager of the Year” for exceeding operational standards and sales projections.
Originally hired as a general employee in 1986 starting in delivery then shipping/receiving, counter sales, inside sales, outside sales.
Also responsible for implementation of new systems and training of existing employees during branch acquisitions in San Diego, CA and Asheville, NC.
Education Asheville High School/ diploma
Western Carolina University/ Business Management
References Available upon request