Customer Service Administrative Assistant

Maureen Hopkins

*******.*.*******@*****.*** **** Bonair Rd.

760-***-**** Vista, CA. 92084

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To whom it may concern,

This is in regard to the Environmental Permitting/Planning Lead (Environmental Compliance) position. My experience includes,land-use research, working knowledge of CEQA,writing (staff reports, environmental documents), collaborating with other regulatory agencies (Fish and Game, Air Quality Control Board, etc.) and facilitating meetings to resolve development constraints. I have managed many projects simultaneously and I am able to prioritize. I am resourceful, thorough and have the experience that would benefit your endeavors.

My experience will benefit your company. While working in Current Planning for Tulare County, I processed various types of discretionary projects (variances, parcel maps and special use permits). The work involved research, making environmental determinations, creating appropriate mitigation measures, writing (staff reports,mitigated/negative declarations) and presenting the projects at public hearings. Prior to working in Current Planning, I was offered and worked as a lead planner at the planning counter where I provided, customer service and helped people understand regulations(Zoning, General Plan, Specific Plans), problem solved, collaborated with other departments (engineering, fire, health), performed building permit plan checks, performed planning inspections and ensured conditions of approval were met. I work well independently and as a part of a team. I have excellent communication skills (interpersonal, public speaking and written). Other strengths I will bring to the position are research skills, diligence and follow through while working in a professional manner.

I look forward to meeting with you and discussing how I can be a part of your organization.

Thank you for your time and consideration.

Sincerely,

Maureen E. Hopkins

Maureen Hopkins

*******.*.*******@*****.*** 1393 Bonair Rd.

760-***-**** Vista, CA. 92084

Professional Objective

A Planning position in which I can contribute to the objectives of the organization while achieving continued professional growth.

Qualification Profile

Experience/skills Planner: Projects, related skills and practicum include:

* Write (staff reports environmental documents-mitigated/negative declarations).

* Public Speaking- present information to the general public and government officials.

* CEQA working knowledge-made determinations, wrote environmental documents-mitigation measures.

* Customer Service - assist applicants to help them understand pertinent regulations and the planning process.

* Computer applications Microsoft Office (Word, PowerPoint, Excel) and G.I.S.

* Planning Inspections to ensure the project complies with plans, conditions of approval.

* Implementation and interpretation of the Municipal Code, Zoning, Specific Plans, General Development Plans, etc.

* Plan check-grading, improvement and building permit for large scale commercial projects(shopping centers, industrial parks, subdivisions)and single-family residences.

* Facilitate meetings with stakeholders, officials to resolve development constraints.

* Research land-use history of parcels, regulations(General Plan, Zoning, Specific Plans).

* Create PowerPoint Presentations and present projects at public hearings.

Work Experience:

Planner, County of Tulare- 2007-2010

*Research, write staff reports, make environmental determinations, create appropriate mitigation measures and write mitigated/negative declarations and present the projects at public hearings. Prior to this my experience involved working at the planning counter providing customer service , processing building permit plan checks, ensuring conditions of approval were met, as well as reviewing architecture and site design and performing final inspections.

Planning Technician, City Of Chula Vista- 2003- 2006

*Plan checked grading, improvement plans, building permits and performed final inspections for large scale commercial projects to tenant improvement and room additions. I coordinated and interfaced with architects, developers and other city officials to resolve development constraints. Here are some of the projects I worked on:

* Otay Ranch Town Center -970,000 sq. ft. shopping center on 86.9 acres shopping.

* Eastlake Terraces 393,000 sq.ft of retail commercial floor area.

* The Summit at Eastlake- A 600 unit residential complex.

Construction Assistant/ Administrative Assistant 1988-2002

* Helped redesign and fix fixer uppers for resale.

Education

Bachelor of Arts Degree in Urban Studies and Planning- 2007 University of California, San Diego

Associate of Arts Degree in Public Administration- 2003

Southwestern College

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