Certified Insurance and Coding Specialist
Resume:
AMY T. DOMANGUE
Houma, LA *****
Phone: 985-***-****
Fax Number: 985-***-****
**************@*****.***
OBJECTIVE:
I am actively seeking a position allowing me to use my skills as a National Certified Insurance and Coding Specialist with an emphasis on collections.
ABILITIES:
National Certified Insurance and Coding Specialist
Administrative Medical Assistant Instructor
8 yrs. knowledge of ICD-9-CM and CPT coding
Medical Terminology
CCS Certification
Full knowledge of HIPAA Regulations
Exceptional Phone Skills
30+ Customer Service experience
Computer skills, including Microsoft Office
Types 60 WPM/data entry specialist
Exceptional Organizational skills
10-line switchboard
EMPLOYMENT HISTORY:
DNA Services of America
DNA Case Manager/Collector 12/2005 - 06/2009
Houma, La and Metairie, LA
Customer Relations/Marketing Manager
DNA sample collector using Buccal Swabs
Collect blood and tissue samples from Coroners office
Anticipate client’s anxieties regarding collection procedures and results
Answer phones and make appointments
Mobile collections to homes and hospitals
Give results to clients via phone call and mail original documents
Collect and record client fees/daily bank deposits
Market services to hospitals, clinics, Family Law offices, State offices, etc.
Create production reports for daily/monthly sales
Dick Barker, Inc.
Finance Secretary 08/2002 - 10/2005
Houma, LA
Switchboard-10 lines
Title Clerk/Sales Secretary
Customer Relations/Greet Customers
Review and complete purchase contracts and title work
Deliver contracts to financial offices and pick up funds
Create sales reports and reconcile with bank deposit
Assist Finance Manager
Follow up phones calls for Service Department
Register vehicle sales with Department of Motor Vehicles
Jones and Mora Dermatology Practice
Office Manager/Insurance Manager 05/1995 - 07/2002
Manage staff of 12 employees
CPT/ICD-9 coding specialist
File all insurance claims, including Medicare & Medicaid
Follow up on delinquent claims and personal accounts
Review charts for accuracy and enter missing data
Answer phones/make appointments
Full knowledge of medical office procedures
Post payments from insurance companies and private accounts
Daily bank deposits/reconcile with reports
Administer Allergy injections when needed
Assist doctor in patient rooms when needed
EDUCATION HISTORY:
National Certified Insurance and Coding Specialist
Certification 10/2009
Vandebilt Catholic High School
Diploma 05/1979
General Studies
REFERENCES AVAILABLE UPON REQUEST
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