Sales Representative Customer Service
Resume:
Debbie Dalpoggetto
Santa Rosa, CA 95405
************@*****.***
EMPLOYMENT OBJECTIVE: Sales Representative
SUMMARY OF SKILLS AND QUALIFICATIONS:
* Over 13 years of customer service and sales experience within highly competitive markets
* Works well as part of a team as well as independently
* Learns new tasks quickly/Detail oriented and organized
* Computer literate in multiple programs
* Operates all office equipment with ease in addition to multi-tasking capably
* Possesses 2 years of management experience/5 years of banking experience
EMPLOYMENT HISTORY:
FedEx Office, San Rafael, CA (06/2010-Present)
Print consulrant/Customer Service Specialist, Identified new customers using resources available. Visited companies and met with appropriate end-users to sale products and services using the consultive approach. Took complex job orders and also quoted print projects on a daily basis.
Voyage Financial, Santa Rosa, Ca 06/2009 to 05/2010
FHA Loan Consultant/Sales-Refinanced FHA Home Loans. Managed the entire process and performing all essential functions while providing courteous service and tending to the specific needs of each client. Contacted potential users to provide service.
Apply Now Mortgage, Santa Rosa, CA (4/2007-5/2008)
Loan Consultant/Sales Representative, Responsibilities included but were not limited to finding appropriate lenders and loans for clientele. Inputting application information and running applications through direct underwriting programs. Calculated rates and locking periods. Ordered appropriate reports such as title and appraisals. Managed entire loan process from distributing disclosures to scheduling and attending closings.
Investors Trust Mortgage Corporation, Santa Rosa, CA (4/2006-4/2007)
Loan Consultant/Sales Representative, Clientele base consisted of previous clients and referrals from real estate professionals and businesses with which a working relationship was established. Solicited new business as opportunities arose.
GMAC Mortgage Corporation, Santa Rosa, CA (4/2005-3/2006)
Home Loan Consultant/Sales Representative, Oversaw loan process for clientele beginning with the application process through the closing of the loan. Held seminars and presentations.
US Bank Home Mortgage, Santa Rosa, and CA (3/2004-3/2005)
Home Loan Consultant/Sales Representative, Originated retail home mortgages following the entire process and performing all essential functions while providing courteous service and tending to the specific needs of each client.
Washington Mutual Home Loans, Santa Rosa, CA (2/1998-2/2004)
Senior Home Mortgage Consultant Originated retail home mortgages providing all necessary services to clientele.
EDUCATION:
Anthony’s School of Business, Santa Rosa, CA (2006)
Brokers Completion Certificates
Santa Rosa Junior College, Santa Rosa, CA (1996)
Associates Degree majoring in Business
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