Administrative Assistant Vice President

Summary

A highly organized and detail-oriented Executive Assistant with over 20 years’ experience providing thorough and skillful administrative support to senior executives. Dedicated and focused; able to prioritize and complete multiple tasks and follow through to achieve project goals. An independent articulate and self-motivated professional with excellent research and writing skills; able to grow positive relationships with clients and colleagues at all organizational levels.

Professional Experience

May 2008 – January 2012

NATIONAL HEALING, BOCA RATON, FLORIDA

Operations Coordinator

● Coordinate the set up of New Director Orientation Training Sessions 1 & 2 as well as

Clinical Nurse Manager training which includes flight & hotel reservations, conference

room set up, catering, training materials & preparing all presenters presentations

● Manage Hospital Budget Variance, Ancillary & Trip reports for all Regional

Directors of Operations and Regional Directors of Clinical Operations

● Collect & report Voice of the Customer Survey results for end of year

● Compile Stats Report results for Regional Vice Presidents & share with them

● Update and edit Roster reports as well as Center Assignments spreadsheet for the

company

● Create, update, edit & distribute Regional Director of Operations, Program Director &

Regional Director of Clinical Operations Manuals

● Help create certificates for the Payor Education department & send out to attendees

December 2006 – May 2009

INTERLINE BRANDS, JACKSONVILLE, FLORIDA

Lead Administrative Assistant to Merchandising Department

● Assist the Merchandising Department with a wide variety of administrative

duties and projects working independently and with confidentiality.

● Handle Charitable Contributions/Donations to support people in the city of

Jacksonville by developing relationships with corporations.

● Manage Exhibit and Sponsorship agreements as well as booth space for the 2007

Partner Conference [The 2007 Partner Conference will include 370 vendors and

be attended by over 3,000 visitors].

● Create presentation materials for the Merchandise Managers meeting on behalf of

the Vice President of Merchandising.

● Direct business relations and distribution of company literature to stimulate client

interest and sales leads.

● Collaborate with departmental managers on monthly postings for master reports to

facilitate to accurate and timely writing, editing and preparation of final copy from

draft to distribution.

May 2005 – October 2006

PULTE HOMES, JACKSONVILLE, FLORIDA

Contract Coordinator

● Perform a wide variety of executive secretarial and administrative duties as

required by daily operations for the Vice President of the sales department.

● Played a vital role in implementing new computer system and assisting corporate

employees with smooth transition.

● Developed relationships with mortgage companies demonstrating knowledge of

properties within communities that were available for new ownership or in the

process of being marketed.

● Assist Closing Coordinators with the post closing process for new homeowners by

collecting data from closing facility and inputting into system.

● Conferred with others to identify trends and key group interests and concerns and

to provide advice on business decisions.

● Manage/Track new homeowner surveys. Critique survey results to make sure

corporate requirements of 100% satisfaction were met. Share final results with

Vice President of sales and my direct reports.

July 2002 – April 2005

AIG VALIC, AUBURN HILLS, MICHIGAN

Administrative Assistant

● Provide executive-level administrative support to the Regional Vice President and

twelve direct reports with a demonstrated ability to improvise, improve

procedures and meet demanding deadlines.

● Manage and execute numerous offsite meetings and events requiring attendance

of all 6 Regional offices and hosted by Regional Vice President.

● Receive and screen communications for Regional Vice President including

telephone calls and email messages, and provide assistance using my independent

judgment to determine those requiring priority attention; prioritize, channel and

facilitate communication from department heads, department coordinators.

● Coordinated preparation and timely dissemination of company reports and slide

presentations for board meetings.

● Strong ability to interpret and implement policies, procedures and computer

applications related to the department or organizational unit to which assigned.

● Handle complaints and inquires in a timely manner; phone calls and walk ins.

Computer Skills

Microsoft Office: Access, Word, Excel, PowerPoint, Visio, Outlook, Lotus Notes

Adobe Acrobat Reader, Scanning Technology, Internet Proficient

Windows 2003

Typing Speed 85+ wpm

Education

High School: Lake Orion High, Lake Orion, Michigan

College: Oakland Community College, Auburn Hills, Michigan studying Business

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