Valerie Braden
Elkins, WV *****
Cell: 304-***-****
Email: *********@*****.***
OBJECTIVE
A challenging and rewarding position at a growth-oriented firm, which will allow me to both further utilize my knowledge and experience and acquire new abilities.
QUALIFICATIONS PROFILE
• Administrative – Provide exceptional administrative support to peers and senior management. Success streamlining office processes to increase efficiency and improve service. Track financial data and accurately process customer payments. Outstanding communication skills; continuously project a highly polished professional image.
• Customer Service – Serve as initial point of contact for customers, vendors, and partners. Educate customers and visitors regarding company services and products. Efficiently schedule appointments and promptly respond to inquiries via e-mail, telephone, and mail.
• Technical Skills – Proficient with Microsoft Office (Word, Excel, Outlook, Works), all Windows operating systems including Vista, varies versions of QuickBooks accounting software, Peachtree accounting software, Turbo Tax and other tax preparation software, RezWare reservation software, and ten-key.
• Key Strengths – Excel at developing strong relationships with staff, senior executives, and clients; strong record creating positive first impression. Highly organized, detail-oriented, and conscientious; entrusted by management with confidential materials. Adapt quickly to new and evolving environments. Work well without supervision. Ability to prioritize and remain focused on the essence of an issue. Skilled at learning new concepts quickly while working well under pressure.
EXPERIENCE:
01/07-02/09 Durbin & Greenbrier Valley Railroad and Railyard Enterprises Durbin and Elkins, WV
Accounting Assistant, Office Manager, Food Service Manager, RezWare Specialist, IT Assistant, General Manager
• Developed and maintained Rezware reservation software.
• Managed all aspects of food service; hiring, termination, ordering supplies, directly supervised and trained employees, employee reviews and evaluations, scheduling.
• IT- Set up remote access strategies, recommended software and hardware configurations and acquisitions. Developed and implemented training for end users. Maintained in house computers, servers, networking and email.
• Managed multi-lined phones
• Process client files and schedule appointments
• Handled various bookkeeping duties for the office and food service.
• Maintain/run all aspects of the office; hiring, termination, ordering supplies, directly supervised and trained employees, employee reviews and evaluations, scheduling.
• Planned, directed, and managed designated projects.
• Analyzed results of operations to discover more efficient ways to utilize resources.
• Delegated responsibilities and designed time schedules.
• Implemented processes that improved efficiency, productivity, and workflow.
• Developed reputation for reliability, excellent attendance and exceeding expectations.
• Start up of full service restaurant.
• Developed and implemented menus.
• Formalized operational systems and procedures including employee handbook, flow charts, forms, check lists, job descriptions, and maintained schedules for entire staff.
• Placed orders for office and food service for office supplies, inventory items and equipment.
• Worked well with state and local agencies to ensure that company was always incompliance; especially worked close with the local Health Department.
9/04-11/06 The Stone Hearth Restaurant Monterey, VA
All aspects from dishwasher, hostess, to Assistant Manager
• Duties and tasks preformed and accomplished include all aspects of running a fine dining restaurant including catering. I accomplished being able to full fill all positions from hostess, server, head server, sous chef, kitchen prep, dishwasher, and bookkeeper.
• Managed all aspects of food service; hiring, termination, ordering supplies, directly supervised and trained employees, employee reviews and evaluations, scheduling.
• Delegated responsibilities and designed time schedules.
• Managed opening, closing, and business operations.
• ABC and serve-safe certified.
2/02-1/04 B & B Custom Finishes Naples, FL
Owner/Operator
• Duties preformed involved owning and operating a custom painting business. Using management, accounting, customer service, vendor relationship to make this business a success.
97-2/02 Southern Wood Products Naples, FL
Office Manager/Receptionist
• Arrange conferences calls and meeting.
• Answered incoming calls and took accurate messages.
• Escorted clients to appointments.
• Sorted mail, faxed, and photocopied documents for service coordinators.
• Maintained all aspects of office.
• Handled all accounting and bookkeeping needs including, A/R, A/P, general ledger reconciliation, billing/collections, payroll including all necessary filings, tax preparation, resolving account issues with customers and vendors, bank reconciliations, inventory.
• Responsible for preparation and analysis of daily, weekly, annual and monthly sales reports, analysis and preparation of Balance Sheet and Profit and Loss Statements.
• Utilized databases and accounting programs to organize, produce, and maintain all company records.
• Created highly effective organizational and filing systems, including quick and thorough indexing.
94-96 Billburg and Associates, Inc. Accounting Firm Cape Coral,FL
Assistant Office Manager-Lead Bookkeeper
Experienced working with and in a variety of industries, including manufacturing, service, construction,
Car dealer ships.
Highly organized and accurate; strong analytical abilities; strong skills in time management, prioritizing
Tasks and meeting all filing deadlines.
Produce quality work for up to 100 clients even when under extreme time pressure and deadlines.
Sound understanding and comprehensive knowledge of accounting and auditing principles, A/P, A/R,
Payroll, general ledger postings, invoicing, taxes (Payroll, federal, corporate, personal at Federal and
State), complete bank reconciliations, account reconciliations, inventory, fixed assets, and depreciation.
Developed and delivered monthly, quarterly, and annual P/L statements and Balance Sheets to
management of up to 100 clients.
Proven ability to identify and implement improvements to streamline processes and increase efficiency
and productivity.
Obtained certification from H&R Block tax course.
Obtained certification through company for accounting and bookkeeping.
EDUCATION:
May 1988 High School Diploma Southwood High School Wabash, Indiana
1990-1992 Some College Edision Community College-Business and Accounting Ft. Myers, FL
Current College-On hold Universiry of Phoenix On Line – Business and Accounting On Line
REFERENCES:
References available upon request.