Information Technology Management

A practical, results-driven professional that delivers solutions complimenting current business objectives and strategy. Strives to exploit technology and develop efficiencies while increasing capabilities to meet future business needs. Works well one on one and in a team setting.

Educational Experience

West Texas A&M University Canyon, Texas

Amarillo College Amarillo, Texas

Technical Skills and Proficiencies

• Windows Server NT, 2000, 2003, 2008, and Macintosh OSX Server administration

• Open VMS Administration

• Experienced Exchange 2003 and 2007 installation and administration

• Shortel Phone System Installation and administration

• Experienced with Altiris Deployment Solutions

• Experienced in project planning, sales, and customer service.

• Operating Systems: Windows 98SE/2000/XP/ Vista/Server 2003/Server 2008, Macintosh OS-X Tiger/Leopard

• Experienced with installing Cat 5, 5e, and 6 wiring and components

• Hardware: build/configure/troubleshoot PCs, Laptops and Servers (Compaq/HP, Dell)

• Additional Software:, Microsoft Office XP/2003/2007, Terminal Server, Citrix, Symantec Backup Exec\ Endpoint Protection/Mail Security Suit, Trend Micro Officescan/Scan Mail/ Interscan Web Security Suit, Geneses Proof of Deposit, Fiserv Data Safe/Classic Accounting/ Online Banking/

• Security System Camera installation

• Network maintenance and troubleshooting.

• Printer management, maintenance, and troubleshooting on HP, Epson and Cannon printers.

Amarillo Community Federal Credit Union Amarillo, Texas February 2008 – Present

Assistant Manager of Information Technology

• Managed 16 servers including server NT 4.0, Open VMS, server 2000, server 2003 and server 2008

• Managed the linking of 8 branch office with Cisco networking equipment

• Upgraded to server 2008 and administrated on primary and secondary domain controllers

• Upgraded to exchange 2007 from exchange 2003 and administered

• Administered Symantec Endpoint Protection, Email Protection and Backup Exec

• Converted and administered Tend Micro Products

• Developed a disaster recovery plan including an offsite recovery point.

• Installed and managed the installation of a Shortel Phone System

• Installed and administered Altiris Deployment Solutions.

• Administered Fiserv Data Safe core processor

• Lead a conversation to Fifth Third Card/ATM Processor

• Lead several training on new equipment and software.

West Texas A&M University Canyon, Texas March 2007 – February 2008

Open Access Lab Technician/Shift Support

• Planned and executed software conversions and updates

• Researched new technology to support future needs

• Performed basic maintenance and upkeep of lab computers and software

• Supervised Lab Assistants to ensure proper use of resources

• Ensured that classrooms were properly configured to support scheduled classes

• Developed method to image lab computers to ensure optimum configuration and support disaster recovery operations

West Texas A&M University Canyon, Texas January 2006 – March 2007

Help Desk Technician

• Trained staff and customers in computer-system operations

• Developed experience in system operations and advanced hardware/software to better support emerging technologies and projects

Collegiate Station at Canyon Canyon, Texas August 2007–November 2007

Community Assistant/Leasing Consultant

• Planned and executed leasing events to attract prospective residents

• Assisted and advised prospective residents through the leasing process

• Developed marketing strategies to attract prospective residents

Associated Publishing Abilene, Texas 2005 – 2006

Support Contractor

• Assisted in the planning, installation, termination and testing of Cat 5e cabling for network and phone operations (480 circuits)

• Assisted in the physical relocation of over 300 workstations and peripheral equipment in support of company move

References available upon request

Contact this candidate