DENNIS GLICK

**B White Street., Eatontown, NJ ***24

848-***-**** - kvsn38@r.postjobfree.com

EXPERIENCE:

**** ** ******* ** ******** Services - Eatontown, New Jersey

A+ Certified PC Technician-In House and Field Service

 Construction, setup, refurbishment and repair of all major brands of laptop and desktop computers including: HP, Dell and Toshiba

 Basic home networking setup, installation and troubleshooting

 Installation, repair and troubleshooting of hardware and software issues

 Installation and repair of desktop printers including: HP and Ricoh

 Service and repair of Ricoh and Savin Copiers

 Installation and cloning of all Windows operating systems

 Installation of Microsoft Software and other major brands

 Work with my own tools, cell phone, vacuum and laptop

2004 to 2009 Century Office Products, Inc. - Piscataway, New Jersey

A+ and Ricoh Certified Senior Field Service Technician

 Factory trained on digital and analog copiers, printers and fax machines (including black-and-white and color equipment)

 A+ Certified Hardware and Software PC Technician

 Field and in-house service of major brands such as Ricoh, Savin, HP & Gestetner

 Refurbished used copiers, printers, fax machines and desktop and laptop computers

 Hardware and software installation and repair of desktop and laptop computers and troubleshooting of hardware/software issues,

 Customer service included technical support, billing and sales of new and refurbished copiers, computers, fax machines, printers and complete networked systems

 Work with my own tools, cell phone, vacuum and laptop

1993 to 2004 Continental Copier Service, Inc. - Long Branch, New Jersey

Field Service Technician (promoted to Senior Technician - June 1997)

 Factory trained on digital and analog copiers

 Electronic and mechanical field service of black-and-white-and color copiers, printers and fax machines (including Gestetner, Mita, Savin, HP & Ricoh brands)

 Customer service included technical support, billing, copier installation and assisting in the sales of new and refurbished copiers, fax machines and printers

 Refurbished used copiers ,printers and fax machines for resale

EDUCATION: Comp TIA: A+ Certified (Proof of Certification furnished upon request)

A+ Thomson Learning Course (online A+ Certification Course)

N.R.I. Schools, Washington, D.C.

A.A.S. - electronic technology

Also completed courses in Networking Technology and

PC Technician (Computer Maintenance and Repair)

Ricoh University, Fairfield, New Jersey

Ricoh Certified Copier, Fax and Printer Technician

Essex County College, Newark, N.J.

A.A.S. - Business Management

References available upon request

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