Medical Administrative Assistant

Medical and Clerical Assistant

Bilingual Professional with over 10 years of experience affiliated with medical staff support, offering excellent interpersonal and communication with strong organizational skills and attention to detail. Excellent customer service capabilities and provided front office operations experience. Proven ability to assess patients needs and provide services to meet those needs. Interface efficiently with diverse populations of clients and all levels of personnel. Excellent skills:

Bilingual English/Spanish

Customer/Patient Support

Data Entry/Office Support

CPR Certification- Current

Phlebotomy Skills

Medical Terminology

Computer skills: Microsoft Office (Word, Word Perfect, Excel, and PowerPoint), Medical Manager and Epic; Typing: 45 wpm

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EXPERIENCE

Med-Vet International Mettawa, IL

Pharmaceutical Clerk and Administrative Assistant 11/2008 – 05/2010

Obtained data and entered Medical and Veterinary State license and Federal Drug Enforcement Administration (FDEA) license into Computerized Maintenance System (CMS) data base and customer accounts

Received and verified pharmaceutical items with lot numbers and expiration dates and store them

Ensured pharmaceutical shipping orders were processed in an accurate and timely fashion; data entered details into database

Organized and maintained inventory and expiration dates for all pharmaceutical items in the pharmacy department

Evanston Northwestern Healthcare Evanston, IL

Patient Support Associate and Gastro-Intestinal Technician 01/2005 – 08/2008

Performed and recorded patient vital signs; documented in patients medical electronic chart via Epic System

Assisted physicians and nurses with diagnostic colonoscopy and esophageal procedures

Reviewed physician’s orders and reinforced follow-up plan of treatment care with patients

Assured accuracy for specimens collected and routed to proper departments

Maintained supplies and equipment, including sterilization of scopes

Greeted and checked in patients, answered calls, scheduled appointments, received and processed co-payments

Highland Park Family Care Center Highland Park, IL

Medical Assistant and Patient Support Associate 01/2003 – 01/2005

Checked and recorded patient vital signs; performed phlebotomy procedures and electrocardiograms

Assisted physicians and nurses with patient exams, diagnostic biopsy and colposcopy procedures

Facilitated patient registration, scheduled appointments, insurance eligibility verification

Managed and maintained filing of over 1,500 patient medical records

Welcomed patients, staff, and guests, collected and posted financial patient information and adjusted accounts

US NAVY Great Lakes, IL

Hospital Corpsman E-4, Medical / Dental Support Assistant/ Administrative Assistant 04/2000 – 06/2009

Provided patient care under the guidance of medical personnel

Successfully drew blood to assist in patient diagnosis and treatment

Assisted patients with self administered medications or treatments which were supervised and approved by a nurse

Furnished operational medicine support as a member of a multidisciplinary team serving over 5000 military personnel

Maintained medical readiness training for over 5000 military members; cross-trained with Dental department

Performed and demonstrated to non medical personnel how to exhibit vital signs and document in records

Instructor for training Basic Medical Corpsman Skills to over 50 new incoming medical personnel

Participating in compulsory in-service education programs, patient care conferences and on-the-job trainings, as required

US NAVY Ayacucho, Peru

Leading Petty Officer of Pharmacy Department 05/2009 – 06/2009

Provided medical care to over 4600 patients during a Humanitarian mission under austere conditions

Assist medical staff in wound care procedures and educate patients with wound care treatment

Supervised over 15 translators and support staff with filling and issuing over 7500 prescriptions

Meticulously packaged, inventoried and organized all medications daily and translate from English to Spanish

Cross-trained with optometry department, sizing eye glass prescription orders for over 3500 patients

Bilingual Liaison for all military staff members of all levels and for all patients

Cardiovascular Thoracic Surgical Associates Chicago, IL

Medical Assistant and Receptionist 09/1992 – 12/1997

Performed and recorded patient vital signs and aided physicians with patient wound care

Provided assistance of Electrocardiograms (EKG’s) to 10 leads

Maintained physicians daily calendar and surgical and patient schedules for 3 locations

Greeted and checked in patients and answered incoming phone calls

Scheduled diagnostic tests, maintained appointment scheduling, confirmation, rescheduling and surgical reports

Collected co-payments and outstanding invoices, maintained over 1000 medical records

EDUCATION

Chicago Community Learning Center College Chicago, IL

Certificate in Nursing Assistant Program 2011

Olive Harvey College Chicago, IL

Certificate in Basic Nursing Assistant Program 1998

City Colleges of Chicago Chicago, IL

Certificate in Medical Terminology 1995

Robert Morris College Chicago, IL

Certificate in Computerized Accounting Business Systems 1985

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