Darrell W. Patterson
**** ***** *** ***** **********, TX. 75067
***********@*******.***
Objective
To obtain a position that utilizes and encompasses the successful management experience that I have acquired. To contribute to company goals and objectives while incorporating new ideals, processes and procedures.
Area of Expertise
• Operations Strategic Planning, Problem Solving and P & L Accountability
• Associate Recruiting, Training, Development and Coaching
• Inventory Control and Administration
• Total Quality Customer Service
Professional Qualifications
Douglass Distributing (Site Manager) June 2009 to date
• Daily responsibility for an 8 million dollar a year operation, ordering inventory, cash management, inventory control and employee coaching and development.
• Daily customer relations dealing with and settling to a positive outcome.
• P & L accountability, making sure sales margins and maintenance cost are with in guide lines and expectations.
• Scheduling of all site staff and vendor deliveries.
• Hiring, training and developing new staff and retaining tendered staff.
• Scheduling all site maintenance.
Action Imports (Operations Manager) 2009 to 2009
• Daily operation of entire business including inventory management and control, marketing, employee relations, customer relations and sales
• Ordering, maintaining, and tracking of inventory and controlling shrinkage
• Routing sale team nationwide to service all customer needs and expectations
• Oversight of office personnel’s bookkeeping duties, including sales tracking, P&L, and Balance Sheet.
• Inventorying stock carried by sales team and following projected sales quotas for particular markets (ensuring sales team is equipped with the correct inventory)
Exxon Mobil (Site Manager, Trainer Manager, Territory Manager) 2002 – 2008
• Winner of Circle of Excellence award for 2005, 2006 and 2007 (ranked #1 Site Manager/Territory Manager in the Dallas Market).
• All daily aspects and operational management of a 120 million dollar territory (13-15 locations).
• Structured Cash Management and Control of Inventory levels
• Establish and Maintain Vendor relationships as well as scheduling deliveries in site manager’s absence.
• P & L accountability as well as Expense Control and Shrink Control within budgeted guidelines
• Scheduling of associates to staff location within guideline
• Training developing and mentoring of all sales associates/site managers
• Responsible for planning and scheduling all site maintenance repairs
• Achieved top tier performance for outside site inspections by passing all local, state and company mystery style shops
Mobil Dealer (Owner Operator) 1998-2002
• All aspects of Owning a Convenience Store/Deli
• Marketing and Merchandising of products and services
• All Human Resource aspects from hiring, training, payroll, and employee relations
• Account payable and receivable
• Shrink and Inventory Control to ensure profitability
Select-A-Snack (Owner Operator) 1991-1998
• All aspects of Owning/Operating of a full line Vending Company
• Inventory Control to ensure freshness
• Expense Control and Shrink Control to ensure profitability
• Daily Cash Balancing to ensure profit margins and accountability
• Route Scheduling to maximize personal and equipment
• Training developing coaching of all staff personal
• Scheduling of all equipment and truck maintenance
Education
General Studies at UALR, Little Rock, Arkansas