Manager Customer Service
Resume:
Aurie B. Jordan
Manor, Texas 78653
kvf8oa@r.postjobfree.com
WORK HISTORY:
Dell/Spherion Staffing Services
Material Handler
**** ***** *enter Pkwy, Suite 135
Austin, TX 78759
Supervisor: Ben Lim
Material Handler – Provide warehouse operation for Dell Computer Company
Work with inbound/outbound raw materials for Dell manufacturing facility
Handle computer parts with or without material handling equipment, requiring safety and delicate handling procedures.
Load lines with raw materials and Interact with line leads.
Shipping, receiving, storing and distribution of materials, parts, supplies and equipment.
Pick/Pack computer parts and breakdown boxes and move materials around warehouse.
Scan labels and boxes and secure parts and goods for outgoing shipments.
Check computer parts received against orders or invoice.
05/15/2010-Present
McDonald Restaurant
Crew Team Member
1030 Norwood Park Blvd
Austin, TX 78753
Supervisor: Nancy
Crew Team Member – Provide multiple duties to customers.
Provide customer service to ensure orders are prepare correctly and quickly.
Handling opening and closing duties which include; Stock or organize goods in storage area, cleaning lobby, restrooms and food prep areas, sweeping, mopping and emptying trash containers.
Operate food preparation equipment; make sure preparation continues to flow according to demand and number of customers present. Serve food and beverages to waiting customers.
Clean restrooms or work areas dishes, glassware, or related utensils. Sanitize food equipment (warmer, fryer, slicer, grill, etc.) with proper disinfectant cleaners.
08/09/2011-09/19/11
Hilton Doubletree Hotel
House Person/Laundry Attendant
1015 Norwood Park Blvd
Austin, TX 78753
Supervisor: Laura Young, Executive Housekeeper
Reason for Leaving: Hospitality Training ended 09/19/1111
Houseperson – Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.
Distribute clean linen products to housekeeping staff as requested by housekeeping manager.
Remove all linens from rooms and transport linens to laundry area.
Remove trash and report any missing/found articles, damage, or merchandise problems to the housekeeping manager.
Make sure all rooms are clean and ready for new linens to be placed by housekeeping.
Walk all assigned floors to make sure they are clean and vacuum and remove all trash from hallways and service areas etc.
Cleaned and maintained all corridors and public areas in accordance with all housekeeping standards, safety rules, security rules, and regulations to ensure guest satisfaction
08/01/2008-10/15/2009
Tinseltown Movie Theater
Usher/Greeter
15436 FM 1825
Pflugerville, TX 78660
Supervisor: Bob Junk, Manager
Reason for leaving: Returned to school
Usher – Greet customers as they enter theater.
Greet customers arriving to the theater verifying ticket purchase and directing them to the proper theater.
Direct people to their seats, answer questions, and provide directions to the restrooms or the refreshment stand. Make sure customers who leave during a movie have a ticket stub to be readmitted.
Remind patrons to turn off cell phones and beepers during the event.
Responsible for cleaning the theater before the next showing (sweeping and mopping). Emptying trash into trash compactors for large amounts of trash.
Education
Attended Manor High School
o Received diploma June 3, 2011
School References
o Evelyn Padgitt, Teacher - Cell 512-***-**** Work 512-***-****
o Julie Haneke, Teacher - 426-6408
Knowledge and Technical Skills
Ability to use 2007 Microsoft Word, Excel and Power Point.
Ability to stand for long periods, frequent bending, kneeling, lifting (50-100 pounds).
Able to use Headset to take customer orders or to take or give direction.
Capable to work in a fast-paced environment that may involve exposure to noise, heat, cold or other conditions.
Ability to operate industrial hotel/laundry equipment.
Contact this candidate