Clerical
Resume:
Catherine Oakley
Tel: 815-***-**** Home Email: *****************@*****.***
Profile
Task oriented and efficient. Can adapt quickly to new procedures and methods. Capable of handling multiple tasks concurrently. Excellent public relations and customer contact ability.
Experience
Office Manager, Rock River Raptors, Rockford, IL 2008-2009
Handle group and season ticket sales, respond to email questions, update website, promotional ideas, merchandise design and ordering, assist with game day production, mailing of online merchandise orders
Assistant Merchandise Director, Rockford IceHogs, Rockford, IL 2007-2008
Assist Merchandise Director with inventory, ordering ideas, help with the operation of Hogs Headquarters, the teams official merchandise store, cash handling, shipping of online store merchandise, maintenance of online store
Office Manager, Jarico Studios, Rockford, IL 2002-2008
Data entry, answer phones, filing, scheduling, light bookkeeping
Customer Service Representative, West Telecommunications, Rockford, IL 2003-2003
Data Entry, assist customers with credit card and loan applications over the phone, assist with disputes
regarding accounts
Assistant Manager, Christmas Corner, Janesville, WI 2002-2003
Manage and schedule shifts, assist manager with daily paper work and store operations
Assistant Manager, Geri’s Hamburger, Beloit, WI 2002-2002
Manage all shifts, run daily paperwork, night deposits, customer complaints, and work to maintain a high level of productivity
Education
Rasmussen College, Rockford, IL
University of Wisconsin- Rock County, Janesville, WI
Beloit Memorial High School, Beloit, WI
Volunteer activities
On The Waterfront Inc. Atmosphere and Signage Committee
Lot Coordinator 2003-2006
SKILLS
Reliable, hard working, and good with people. Proficient in Microsoft Word, Excel, Outlook, QuickBooks
-7000 keystrokes 10 key data entry
-9000 keystrokes Alpha Numeric data entry
-90% Microsoft Excel
-87% Microsoft Word
-55 WPM
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