Customer Service Administrative Assistant
Resume:
Angela M. Boots
Grand Prairie, TX 75052
********@*****.***
Accomplishments
Earned Employee of the Quarter award for the first quarter of 2005 with Lockheed Martin.
Entrusted with a DOD Secret Security Clearance.
Additional Skills
Excellent commutation, multi-tasking skills and ability to reach required deadlines.
Highly proficient in Microsoft Word, Excel, Access, and Quick Books software.
Experience:
April 2009 – February 2011
Jennings Transmission
Goldsboro, NC
Office Manager
Accounts Payable
Accounts Receivable
Payroll duties
Maintain entries in Quick Books software
Preparation work order
Answering phones
Customer service
Ordering office supplies
February 2008 – April 2009
Double Tree Personnel
Goldsboro, NC
Temporary staffing for local businesses
Scheduling appointments
Switch board operation
Administrative assistant responsibilities
Quality assurance duties in a distribution center
Maintain reports
Filing of records
June 2007 - December 2007
Leatherwood Plastics
Lewisville, TX
Administrative Assistant for Accounting, Purchasing, and Sales
Maintain excel database for all quotes and work orders
Log bill of materials for all open work orders
File and update all work orders and quotes
Prepare bill of lading for all equipment being delivered
Assist in research and development of owner’s manuals for equipment developed
Arranged travel
December 2006 - June 2007
Massage Envy
Flower Mound, TX
Assistant Clinic Administrator
Sales of memberships
Management of employees
Angela Boots
********@*****.***
Scheduling appointments for clients
Revise clinic reports and client records
Responsible for cash flow and bank deposits
February 2005 - August 2006
Lockheed Martin
Albuquerque, NM
Curriculum Administrator/Technical Trainer Associate
Project management
Document editing
Coordination through verbal and written form
Edited curriculum to adapt to current training program specifications
Proof read curriculum
Format conformity to required templates
February 2004 February 2005
Lockheed Martin
Albuquerque, NM
Librarian/General Clerk III
Provided customer service
Managed courseware library
Maintain bar coded courseware inventory
Cataloged material, posted new material, and distributed courseware to students and instructors
Instructed students during in processing briefing
Provided learning center computer technical support
Maintain student database in both unclassified and classified systems
Developed and managed process for delivery of student training records to receiving units
Created and updated instructor guides
Education
Wayne Community College, Goldsboro, NC, Double Major in Healthcare Management Technology and Billing and Coding Certification
Crichton College Memphis, TN Emphasis in Psychology
Southwest Tennessee Community College Memphis, TN Studies in the area of Information Technology
Contact this candidate