Manager

Daniel L. Inman

* ****** *****

Palm Coast, Florida 32164

Home 386-***-**** Cell 386-***-****

Email: ************@***.**.***

OBJECTIVE

A challenging where I can offer experience in management, operations, sales, quality control, and internal revitalization, eventually obtaining a managerial position, wherein all my experience, skills, and knowledge can serve as a factor in assisting the firm in achieving its goals, and achievement of its visions.

PROFESSIONAL OVERVIEW

With almost a 20-year leadership role in managing businesses, maximizing employee potential, developing internal or independent business concepts and resources, with proven ability to solve problems, improve sales performance, and generate creative empowerment. I feel my experience in building a business from the ground up, has only enhanced my skills in communication, both written and oral. Senior Coach 10 Years of relevant work experience. Acquired my 220 Property and Casualty License 2007, first received my 215 Life, Health, and Annuity License in 1973.

WORK EXPERIENCE

AAA Auto Club

Sales and Service at their Palm Coast, Fl office from 01/06 to 05/08. Sold Home and Auto insurance to clients of AAA and well as prospects.

Office closed due to low traffic, not meeting company expectations due to location.

Lee and Wheeler Enterprises, L.L.C. dba

Alpha 1 Imports *Retail and Wholesale

General Manager and Stockholder/Operator

Volusia Mall, Daytona Beach, Fl 32117

Three Other Locations :

1600 Ridgewood , Holly Hill, Fl- 1605 Ridgewood , Holly Hill, Fl -1607 Ridgewood , Holly Hill, Fl

START-08/99 END-12/05 SIX YEARS

Lee and Wheeler Enterprises, L.L.C. dba

Mildred’s Café Holly Hill, Fla

General Manager and Co-Owner/Operator

1800 Ridgewood Ave, Holly Hill, Fla

START-01/03 END-12/05 TWO YEARS

• General Manager: Brought the concept, design and implementation of a retail import store retailing imported stock from around the world into the local market.

• Trained employees on all phases of development and completion of new business from the ground up.

• Setup ordering, stocking, restocking, inventory and loss prevention modules.

• Implemented the idea of installing a café in the midst of the operations to accomplish greater attraction of customers for sales.

• Managed, designed, acquired, displayed, inventoried and had financial accountability for all five (5) businesses in their respective locations.

Southern Bell/BellSouth Telecommunications Laurinburg, NC, Charlotte, N.C. and Atlanta, Ga.

CALL CENTER SERVICES

Directory Assistance Operator-promoted

Clerk Service Representative-promoted

Work Center Assistant Manager

• Learned coaching skills as a 411 operator. Promoted to Work Center as assistant to line verification officer. Promoted to Clerk in Raleigh NC office.

• Learned to interface with telecommunications database to research requests for information, retrieve dialogs, met and exceeded company standards and goals.

• Provided customer service by taking orders for service, filled orders, service upgrades, up selling, and generated repeat business.

• Received 52 commendations for “service above the standard”.

• Received 3 1-year perfect attendance certificates.

• Provided visual verification of buried lines to fulfilled state and federal requirements concerning FCC standards for providing phone service.

• Responsible for visuals, verifying, logged, and reported cable burials.

START 05/89 END-06/99 TEN YEARS

EDUCATION

University of Rockville-2002-Online

Bachelors in Business Administration

University of Rockville-2004-Online

Masters in Business Administration

Licensed Life and Health, Annuity Agent

Licensed Real Estate Agent

Licensed Property and Casualty Agent

Licensed All Lines Independent Adjuster

Notary Public

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