Objective:
Seeking part time or full time Data Entry Job
Where my personal drive, skills, education and experience can be effectively utilized.
Summary of qualification:
• 6 years experience in the Mortgage Industry.
• 8 years experience in Management and Training.
• 10 years experience in customer service.
• Excellent communication, interpersonal and written skills.
• Thrive in both team and individual environments.
• Computer knowledge in Microsoft Word, Excel and Outlook.
• Type 40+ wpm, 10 key by Touch 8000+ strokes per minute
Professional Experience:
2001-2006: E*TRADE FINANCEIAL, IRVINE, CALIFORNIA
Secondary Marketing Representative
• Analyzed and resolved pricing problems on a daily basis.
• Supported up to 15 sales agents by analyzing potential client’s loan applications, verifying incomes/assets/liabilities, financial statement, verified taxes, reviewing credit reports, and processing all documentation to complete clients files prior to final funding.
• Contacted and collected borrower’s information to recommend appropriate product or program.
• Utilize teamwork skills to insure efficient work flow. Daily duties of customer service, data entry and approve all lock loans.
• Created numerous informative reports like market updates and fee exceptions.
1991-2000: RAINBOW ONE HOUR PHOTO, FOUNTAIN VALLEY, CALIFORNIA
Owner of the Business
• Managed the retail shop with $200,000 in yearly sales.
• Trained, supervised and motivated up to 4 personnel and oversaw customer service activities for 100+ business accounts.
• Managed the overall business- buying merchandise, store layout, customer service, advertising, budgeting, Accounts Receivable and Payable.
EDUCATION:
• B.A, with Economics and Statistics.