Customer Service Vice President
Resume:
RESUME
WARREN M. ELLIS
HAMILTON, ONTARIO, L8K 5Y9
********@*******.***
EMPLOYMENT HISTORY
ACCU-TEC INTERNATIONAL, LOUISVILLE KENTUCKY
An International Company based in Louisville Ky., having operations in Canada, and the US. Serving numerous International accounts in the fields of warehousing, logistics, distribution, fulfillment, and contract packaging.
MANAGER CANADIAN OPERATIONS - 2000 TO 2011
Reporting to the President, and responsible for all aspects of the Canadian Operations.
Opened two facilities within the GTA, and was responsible for generating, and achieving annual budgets for the operation. Achieved steady annual growth by increasing the Canadian customer base to include multiple National, and International accounts. Oversaw all aspects of facilities, personnel, health and safety, warehousing, 3PL distribution, production, in house packaging, and sub-contracting. Controlled production flows of 22 packaging lines, with an emphasis to performance indicators and demand requirements, through “Lean Manufacturing” practices. Also had responsibilities for product packaging design and development in areas of bottling, closures, corrugated assembly, and tamper evidence. Oversaw procurement, assembly, and packaging for a National and International branded retail account. This included their many P.O.P., and promotional display projects, from concept to delivery. Managed all aspects of the assembly, packaging, pick and pack, and distribution of customer owned products from within our facilities.
SAFETY SEAL PLASTICS INC., HAMILTON, ONTARIO
1995 TO 2000
A manufacturer of tamper evident packaging, and label products primarily to the pharmaceutical, consumer goods, and food industries. Also a contract packager serving select corporate accounts.
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EMPLOYMENT HISTORY (continued)
VICE PRESIDENT - 1997 TO 2000
Reporting to the President, and responsible for operation of both the plastics, and packaging divisions.
During this term, growth rates in excess of 20% per year had been forecasted, and met, consistently. This allowed my position to be both challenging, and exciting. These expansion rates called on my abilities to research, analyze, and recommend such things as
equipment acquisitions, moving of the physical plant, retraining and advancement of personnel, and sales duties to some of our larger accounts. Duties included critical path conformance, within new product launches. Responsibilities also encompassed logistics, printing, and health and safety compliance. Production management of both divisions was a key roll that I fulfilled on a daily basis.
VICE PRESIDENT, CUSTOM PACKAGING DIVISION - 1995 TO 1997
Reporting to the President, and responsible for the start up, and operations, of the division.
After designing a new packaging concept for one of our major international clients, I was tasked with equipment procurement, and the implementation of an entirely new production system. This new division consistently exceeded forecasts of both sales volumes and profit ratios.
GLOBALPAC CANADA INC., HAMILTON, ONTARIO
1992 TO 1995
A distributor of flexible packaging products, and converter of shrinkable films, for packaging and primary labels.
VICE PRESIDENT OF OPERATIONS - 1992 TO 1995
Owned one third interest in the company, and reported to the Board Of Directors
My mandate included overseeing all operational details of the company, and assisting in sales, to meet growth projections. This included duties such as logistics control, quality control, print production, and personnel.
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EMPLOYMENT HISTORY (continued)
SAFETY SEAL PLASTICS INC., HAMILTON, ONTARIO
1990 TO 1992
A manufacturer of tamper evident packaging products, primarily for the pharmaceutical industry. A wholly owned subsidiary in the flexo printing trade, and distributors across Canada.
VICE PRESIDENT, OPERATIONS – 1990 TO 1992
Reporting to the President, and responsible for all aspects of plant operations and logistics.
Maintaining a good relationship with our distributor network allowed us to react quickly product development, and customer service issues. With proper coordination between our suppliers in North America and the Orient, production personnel, and our distributors, we were able to build a customer base, which spanned the globe.
As a Director and minority shareholder of the company, I was also involved in the fiscal, and policy directions of the firm.
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PERSONAL DATA
EDUCATION Graduated Ontario Secondary School (bus. & comm.)
College Credits, Business & Commerce
Certificates; Marketing, TMI, Cal.
Transportation, MTO, Ont.
C.V.O.R. (Fleet Operator) MTO, Ont.
A.O.D.A. Customer Service Training
Also completed courses relevant to employment,
Inventory Control
Toyota Production Models
Negotiating Skills
Public Speaking
OTHER Past President, Ontario Conservative Party, (1993-1995)
Director, Ontario Conservative Party
Appointee, City Of Hamilton, Transportation
Committee.
Appointee, City Of Hamilton, Constituent Assembly
PERSONAL INTERESTS, Golf, Woodworking.
REFERENCES AVAILABLE ON REQUEST
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