Sales Human Resources

Skills Summary

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Microsoft Front Page

Microsoft Access

Report Preparation

Written Correspondence

General Office Skills

Staff orientations Computer Savvy

Scheduling

Marketing

Statistical Analysis Programs (SPSS)

IRI, MRI, AC Neilson, PACE

Efficient in PC and MAC Platforms ADP PC Payroll

ADP Pay Xpert

Report Smith

Human Resources

SAP

Medical Insurance enrollment

Tracking Trends

Customer profiling

Benchmarking

Employment History

Gilbane Building Company October 2011-Present

Human Resources Benefits Coordinator Providence, RI

• Handle all contact and claims with insurance vendors

• Handled benefits for over 1900 employees nationwide

• Completed life insurance EOI’s, conversions, and claims

• Lead Total Rewards Statement project

• Handled STD, LTD, and furlough

• Researched new benefits and ways to make existing benefits better

• Handled benefits for new company acquisitions

• Handled all written communication to staff regarding benefits and wellness

• Assisted with company’s wellness program

Children’s Friend August 2009-Present

Human Resource/Payroll Associate Level II Providence, RI

• Conducted all new hire orientations for over 50 new employees

• Controlled the entering of confidential information into payroll systems

• Controlled all enrollment into insurance coverage for over 360 employees

• Implemented new systems for organization of employee files and information

• Completed payroll for over 360 employees bi-weekly

• Developed and maintained an affirmative action database

• Represented company in various job fairs

Executive Assistant to the President Nov. 2007 – Oct. 2008

Rhode Island School of Design Providence, RI

• Point person for ongoing communications with 10 interdependent RISD departments consisting of over 75 team members coordinating various activities.

• Fielded incoming telephone calls from trustees, benefactors, and major university stakeholders to advance specific goals of the organization

• Recorded and distributed minutes at all university executive meetings

• Planned and organized meetings, seminars and speaking events for the president and trustees

• Assisted the president with composition and content of correspondence letters

• Executed daily projects within Microsoft Excel, Word, and PowerPoint

Assistant Marketing Supervisor (Consultant) June 2007 – Nov. 2007 Syqwest Inc. Warwick, RI

• Created seven product promotion and advertising campaigns that generated revenues of $3M.

• Led team of four in marketing products through e-commerce initiatives that resulted in a 40% overall improvement in customer satisfaction.

• Managed and tracked $15,000 monthly expense budget for sales and marketing teams.

• Effectively fielded calls and emails from current, past, and prospective customers on a wide variety of sales and marketing issues, including product performance, pricing and availability.

Marketing Coordinator, Fine Fragrance/Consumer Insights May 2006-June 2007 Symrise Inc. Teterboro, NJ/New York, NY

• Researched, created and presented new product concepts for launch meetings generating over $15M in new sales revenue.

• Identified international and domestic marketing trends in fragrance, personal care, and household goods to create new product focus and generate future sales.

• Tracked new market product introductions internationally in order to capitalize on next generation fragrance trends.

• Assembly of Microsoft PowerPoint trend research presentations

• Analysis of data using a statistical analysis program (SPSS) from consumer studies surveys

• Organization of group meetings, events, travel, and presentations for sales teams

• Review and modification of Information Resources Inc. (IRI) data files for various consumer products categories (Fine Fragrance. Personal Care, Air Care, Laundry and Household Products)

• Daily maintenance of over 30 periodicals, 5 databases and 1000 consumer products repositories

Education

Master of Business Administration – Global Business

(Concentration: Global Marketing) May 2009

Johnson and Wales University – GPA 3.8 (Magna Cum Laude)

Bachelor of Arts

(Concentration: Mass Communications / Minor: Law) May 2006

Quinnipiac University – GPA 3.0 (Cum Laude)

CBP – Certified Benefits Professional Certificate (In Progress)

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