office coordinator

Luzgarda Garcia-Chevere

**** ******** ****, *** ***, North Lauderdale, FL 33068

Phone 954-***-****

Summary:

To apply my knowledge and skills in the administration and clerical field in order to improve productivity for my employer as well as learn what I may to become an even more productive team member.

Work History:

01/2006-05/2012 Holy Cross Hospital

Duties include office oversight, verification of patient insurance, check in patients, make patient appointments, collect copays due, balance all moneys collected at end of day, man phones, customer service, process incoming authorizations and doctor’s orders, follow –up calls to patients and doctors regarding incomplete or unreturned documentation

2004-2006 National Diabetic Assistance Corp.

Duties include customer service, customer lotions, process incoming authorizations and doctor’s orders, responsible for making sure all information in fully completed and correct before patient becomes a qualified patient and supplies are shipped out, follow-up calls to patients or doctors regarding any unreturned documentation.

1996-2004 Office Coordinator, Cleveland Clinic Florida

Duties included front desk registration, appointment setting, customer service, data entry, answering phones, and insurance verification.

1995-1996 Receptionist, Johnson’s Wreckers Service

Duties include answering phones, customer service, data entry, served as dispatcher for towing services and office procedures (filing, faxing and using adding machine.)

1994-1995 Customer Support Specialist, Taco Metals

Duties include customer service, data entry, answering phones, and office procedures (filing, faxing and using adding machine.)

1988-1994 Dispatcher/Clerk, Nolan’s Towing

Duties include answering phones, customer service, data entry, served as dispatcher for towing services and office procedures (filing, faxing and using adding machine.)

1985-1988 Senior Dispatcher, A Raco And the Rooter

Duties include customer service, data entry, served as dispatcher and office procedures (filing, faxing, and using adding machine.)

1982-1985 Receptionist, Flower Lane

Duties include answering phones, taking orders, customer service, cashiering responsibilities, and office procedures (filing, faxing, and using adding machine.)

Qualifications

Computer literate-Data Entry

Strong and Friendly customer service skills

Cash handing skills

Familiar with Accounts Receivable process

Excellent People skills

Basic office skills and knowledge of office equipment

Fluent in both Spanish and English

Education

General Studies, Robert Margan Tech

Diploma, Walton High School

Contact this candidate