Manager Management

AUDREY AHERN

727-***-**** www.linkedin.com/in/AudreyAhern *******@********.**.***

QUALIFICATIONS SUMMARY

Professional Business Administrator offering versatile administrative support, office management, coaching, procurement, and accounts payable, accounts receivable and executive assistance. Proven ability to effectively interface with all levels of management, as well as internal and external customers. Excellent problem solving skills and the ability to quickly learn and adapt.

• Office Management • Executive Assistant

• Report & Document Preparation • Team Leader

• 6 Sigma (Green Belt) Certification • Security Clearances - TS and SSBI

• Purchasing Cycle Management • Contract Analysis

• Analytical Ability • Records Management

• Team Building • Inventory Management

• Mentoring • Learning & Development

PROFESSIONAL EXPERIENCE

RAYTHEON, St. Petersburg, FL 2000 - 2011

Program Administrator

Provided professional support for executives and engineering departments. Excellent leadership, problem solving and relationship building skills. Collected and organized data input for graphical and narrative presentation material. Completed six 6 Sigma projects.

• Developed new hire and buddy system focusing on retaining new employees and increasing productivity.

• Developed training procedures and material to accelerate performance of new employees.

• Contributed in the development of an electronic ordering process by significantly reducing the lead time on orders and approvals.

• Established a reputation for mentoring of mix-matched talent to improve productivity/employee performance by matching employee skills/strengths on projects to accomplish the end result.

• Assisted in "roll out" of SAP system. Utilized SAP for receipt and payment of invoicing resulting in improved accuracy of payment data. Utilized APEX to reconciled timecards for payroll resulting in improved accuracy of payroll data.

• Developed a Commercial Off the Shelf (COTS) catalog for government purchases thereby decreasing the turnaround time of orders from 4-6 weeks to 1 week delivery time.

• Increased customer satisfaction by processing government orders from contracts to furbish various sites with startup or upgraded equipment.

• Analyzed contracts that improved purchasing accuracy. Developed data bases or spreadsheets for tracking merchandise, prices, vendors, points of contact, renewal dates, and POs resulting in locating specific merchandise identified to specific sites thereby increased purchasing accuracy.

• Created safe and healthful work environment by conducting quarterly safety audits resulting in no reported incidents.

• Assisted pursuit of Capability Maturity Model Integration (CMMI) Level 5 accreditation to strengthen commitment in developing and delivering the highest quality of software products and services to clients resulting in larger government contracts

HOME SHOPPING NETWORK, St Petersburg, FL 1997 - 2000

Merchandise Assistant

Comprehensive background in purchasing, distribution and demand and supply balance in fast paced environment for TV sales.

• Generated POs resulting in delivery of merchandise before scheduled shows.

• Trained new buyers with HSN's ordering guidelines enabling buyers to increase their productivity within the ordering process.

• Proficient in tracking domestic and international orders resulting on timely warehouse delivery.

TRINITY COLLEGE OF FLORIDA, New Port Richey, FL 1992 - 1997

Executive Assistant to President, Dean and Provost of the Seminary

Financial Aid Director

Provided executive support to all three positions. Generated financial records, compiled office correspondence. Developed training material and presentations for faculty.

• Provided administrative and project management support to President and Dean/Provost. Provided critical communication link for the President and college personnel.

• Maintained calendar of appointments. Scheduled and organized meetings, conference calls and appointments. Prepared items in relation to meetings, including, but not limited to creation and assembly of documents for distribution, served as a recorder or working member of group, coordination of site reservation, food orders, attendance confirmations, and interacted with attendees to address questions or issues on event.

• Reviewed and distributed incoming mail.

• Compiled information from various sources and utilized the information for use such as generating reports, spreadsheets and presentations. Updated and maintained pertinent business information via computer or department files.

• Updated and maintained policy and procedures manual.

• Make travel arrangements including air reservations, scheduling options, hotel and car rental reservations. Developed travel itineraries to correspond with current schedules. Processed and submitted detailed expense reports.

• Route all job deliverable documents to appropriate internal staff for strategic review, updates, copyediting, etc and tracked accordingly.

• Liaison between students, faculty and administrative personnel resulting in building better relationships on campus.

• Developed and implemented Financial Aid Department for college achieving a 20% growth of enrollment. Increased existing college enrollment by 10% each of the following years

• Generated government reports required for financial aid.

AWARDS

• Mentor Award, 2010 - mentored employee who became a top performer

• Employee of the Year Award, 1997 - student votes only

• Sigma Certified (Green Belt)

EDUCATION

• Rockville University - Bachelor of Arts (Business Administration)

TECHNICAL SKILLS

• Proficient in Microsoft Office, Publisher, Visio, Lotus Notes and File MakerPro

ADDITIONAL OFFICE MANAGMENT POSITIONS

• Harmon Jones & Associates, Tampa, FL - Office Manager for Insurance and Pensions

• BenefitsCorp, Tampa, FL - Office Manager, Pensions

• C M Systems, Holiday, FL - Manager for Accounting Department

Contact this candidate