Jasmine S. Grayson **** Yvonne Dr. • Houston, Texas 77044
*********@*****.***
Objective: To acquire a position within a customer focused organization that offers opportunities
for continued growth and challenges in a team oriented environment.
Skills:
• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints
Strong customer service and problem-solving skills
Ability to multi task in fast-paced environments
Proficient in Microsoft Word, Power Point and Email
Able to comprehend verbal, written and electronic communication in an adequate manner with a professional and
courteous demeanor in which others can comprehend
Operate telephone switchboard to answer, screen and forward calls, providing information and taking messages
• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal
computers.
Able to maintain confidentiality of confidential information
Compute and verify totals on report forms, requisitions, or bills, using adding machine or calculator
Employment History:
Walmart, Inc. Houston, Texas
Customer Service Feb 2008 to July 2009
• Place special orders or call other stores to find desired items
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Answered questions from and provided information to customers about merchandise for sale
Compute sales prices, total purchases and receive and process cash or credit payment.
Cashier
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Education:
San Jacinto College North Houston, Texas
Bachelor Degree Pending