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Customer Service Sales

Location:
Houston, TX, 77044
Posted:
June 30, 2011

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Resume:

Jasmine S. Grayson **** Yvonne Dr. • Houston, Texas 77044

832-***-****

*********@*****.***

Objective: To acquire a position within a customer focused organization that offers opportunities

for continued growth and challenges in a team oriented environment.

Skills:

• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints

Strong customer service and problem-solving skills

Ability to multi task in fast-paced environments

Proficient in Microsoft Word, Power Point and Email

Able to comprehend verbal, written and electronic communication in an adequate manner with a professional and

courteous demeanor in which others can comprehend

Operate telephone switchboard to answer, screen and forward calls, providing information and taking messages

• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal

computers.

Able to maintain confidentiality of confidential information

Compute and verify totals on report forms, requisitions, or bills, using adding machine or calculator

Employment History:

Walmart, Inc. Houston, Texas

Customer Service Feb 2008 to July 2009

• Place special orders or call other stores to find desired items

Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

Answered questions from and provided information to customers about merchandise for sale

Compute sales prices, total purchases and receive and process cash or credit payment.

Cashier

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Issue receipts, refunds, credits, or change due to customers.

Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

Education:

San Jacinto College North Houston, Texas

Bachelor Degree Pending



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