Administrative Assistant
Resume:
CAROL AMOROSO
********@*****.***
SUMMARY:
Highly skilled, organized and motivated Senior Executive Assistant with 18 years experience supporting high level executives, developing corporate programs, arranging travel, coordinating meetings, training administrative staff and evaluating performance. Excellent computer skills, business writing/reporting, electronic presentation development and customer service. Ability to multi-task and work independently with exceptional time management. A proven performer and dedicated team player with solid interpersonal/communication skills.
AREAS OF EXPERTISE:
OFFICE MANAGEMENT
- Competent with bridging communications between internal/external staff, senior management and customer relations.
- Accomplished at team building, personnel administration mentoring, training and employee performance evaluations/reviews.
PROJECT MANAGEMENT
- Effectively leads, develops and manages project team and all resources.
- Committed to project deliverables, including quality and performance.
- Responsible for status reporting and ensuring projects are delivered within scope, on-time and on-budget.
MEETING PLANNING
- Expert at initiating and executing executive briefings, business meetings and web-based seminars.
- Responsible for all event logistics to include site elements, meeting agendas, trade show requirements, development and proofing/editing of presentations, timelines, rehearsals and meeting calendars.
TECHNOLOGY / COMPUTER SKILLS
- Proficient with Microsoft Office Suite: Word, Excel, PowerPoint., Lotus Notes, Outlook
PROFESSIONAL EXPERIENCE:
CIT Group Livingtson, NJ (November 2008 – February 2009)
Legal Administrative Assistant – temporary employee
• Provide executive administrative support to Sr. VP and 3 VPs of Litigation Counsel.
• Coordinate travel, expense reports, meetings, process invoices, settlement check requests and correspondence.
• Extrapolate data from specific software program (CaseTrack) for various reports.
• Prepare monthly litigation reports for distribution to specific entities.
Ricoh Americas Corporation West Caldwell, NJ. __ (2007 – October 2008 (layoff))
Administrative/Senior Marketing Coordinator
• Provided executive administrative support to VP of Dealer Marketing and Marketing Department.
• Coordinated travel, expense reports, meetings, processed invoices, check requests and correspondence.
• Organized attendee registration information for the National Dealer Meeting Product Expos.
• Collected payments from vendors and maintained requirements for all Expos.
• Managed Dealer mailings and directed communications to various end users to verify accuracy of Trade-up Equipment Installation.
Toll Brothers, Inc. Sussex County, NJ. __ (2002 –2007)
Administrative/Sales Manager, 38 Single-Family-Home Site Community
• Presented to prospective buyers; demonstrated models and community amenities.
• Pre-qualified buyers for home purchases; assisted with structural selections and interior upgrades.
• Managed sales office; hired and trained associates.
• Maintained paperwork on transactions up to and including closings with attorneys.
• Handled press releases, promotional advertising and all realtor luncheons and meetings.
• Provided weekly sales, deposit, advertising, and traffic reports to corporate.
Harte-Hanks Logistics Deerfield Beach, Fl __ (2001 –2002)
Administrative Assistant and Customer Service
• Assisted VP of Client Services in developing presentations to prospective clients.
• Primary client contact and orchestrated logistical routing of print media and coordinated distribution of advertising materials.
• Determined weight freight for costs to clients and trouble-shooting of any delivery issues.
TMP Worldwide Mount Olive, NJ __ (1997 –2001)
Administrative/Account Manager
• Developed training manual for call center representatives.
• Formulated scripting for in-bound call center; managed database.
• Supervised inventory selection and distribution of clients’ literature.
• Maintained client reports; interceded with clients regarding immediate issues.
CERTIFICATIONS / EDUCATION:
Certifications and Licenses:
*COUNTY COLLEGE OF MORRIS, RANDOLPH, NJ 1988
Independent Computer and Real Estate Courses
Grade Average: 4.0
*NJ REAL ESTATE LICENSURE, STATE OF NEW JERSEY 1989
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