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Sponsorship Operation Coordinator- Skill: Training, Reporting, Data

Baran, RJ, India
August 19, 2012

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Binu Pachat

RZ-***/C Street No.*

Tughlakabad Extn.

New Delhi – 110019

Mob : +91-080********



Key Skills:

Good Technical knowledge of MS Office tools, Lotus Notes, STEP, SD+, CPI Transfer, Page maker, Power point

Good Knowledge of Sponsorship Standards, Child Well being, Community Development Programmes, Printing & Publishing

Strong adherence to Commitments, focus on Execution with high Speed & Energy


Having excellent communication and writing skills.

Able to have a good correspondence with customers & sponsors

Proficient with computer literate.

Able to work independently and under pressure and in shifts.

Able to work with minimal supervision to produce quality labels.

Hard working & Self-disciplined

Responsible for other duties as assigned.


World Vision India

Responsibility includes:

Responsible for overall management of Customer Relation Service requirements of the Project.

Maintain systems records and (manual) files pertaining to sponsored children.

Ensuring CIP quota is met. Complete child add, drop and reactivate procedures, operating the SD and digital imaging software.

To train and build capacity of the child care network volunteers/Animators and Community Development Coordinators.

To compile and analyze CDC reports and submit regular monthly report of the project to program manager and Program Monitoring Office, Customer Relation Manager, with the use of CMS and other relevant software.

Reporting to Program Monitoring Office, Customer relation manger and National Office customer relation staff, by Lotus Notes Mail and phone calls.

To facilitate Sponsor visits.

Be part of the Purchase committee, in reviewing quotations and processing approvals.

Training the new team members on various things to help them to come up the learning curve and to ensure that they develop into good team players.

Process- understand the performance metrics and consistently deliver on Critical Performance Standards

Perfect Graphics, Printing Press

Responsibilities include:

People-timely calculation of monthly payment, on a monthly basis, coach and mentor for team members and resolve performance related issues.

Customer-maintain rigour on communication with clients through weekly calls; understand customer requirements on metrics and other process deliverables.

Consistent High Productivity and Accuracy in the work.

Handling technical issues

Involved in various day to day reporting activities

Preparing, maintaining and operating the printing press.

Observing operation: Keeping the paper feeders well stocked. Make adjustments to correct the distribution of ink, speed and temperature in the drying chamber. With high speed press, constantly look for problems and correct operators very quickly to minimize downtime. Through out the whole run, responsible for checking for any printing imperfections. Observe and make sure that the paper feeds were stocked plentifully.


Masters in Divinity from Southern Asia Bible College, Bangalore 2010

Pursuing Masters in NGO Management from ACTS Institute, Bangalore.

Bachelor of Theology from New Theological College from Dehradun in 2007

One year diploma in leadership from Hundredfold Training Centre- Delhi in 2002

Senior Secondary Examination from C.B.S.E Delhi in 1995

Secondary Examination from C.B.S.E Delhi in 1993


One year Diploma in Computers and Printing Technology from Don Bosco Technical Institute New Delhi, 1998.



Goal Setting

Influencing Skills

Effective Coaching Skills

Team Building

Presentation Skills

Facilitation Skills

Hiring the Right People

Capacity building


Received Bronze Medal in All India YMCA Boxing Tournament

Received Silver Medal in Delhi State Boxing Championship

Got first place in Basket ball competition (School level)


English, Hindi, Malayalam, Punjabi, Haryanvi


o Marital Status: Married

o Date of Birth: 25.10.1978

o Fathers name: Late. R.K. Pachat

o Hobbies: Playing Guitar, Reading Books, Swimming, Listening Music

(Binu Pachat)

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